Job No: 526148 Work Type: Locations: San Diego Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, On-site (work in-person at business location)
Under the general supervision of the AVP for IT Service & Support, the College of Engineering's Computer Support Staff is responsible for ensuring that the College's information technology infrastructure, systems and software are fully operational, secure, properly maintained and supported.
The Information Technology Consultant will have several responsibilities/duties that include, but are not limited to:
Computer & user support
Engineering software support & consultation
Classroom support and administration
Help desk support & training
Other duties as assigned
This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
The individual hired into this role will work on campus at SDSU in San Diego.
The College of Engineering is one of seven major institutional units of San Diego State University. The primary objective of the College is to prepare students for a professional career in engineering. The College's Fall 2022 full-time faculty numbered 72, including the Dean. The number of part-time faculty varies from semester to semester. There are an additional 29 full time staff that support college operations.
The Dean's office in the College of Engineering is responsible for all administrative and managerial functions of the College, which include overseeing the operations of the College's four departments, coordinating work of the College's committees, managing budgetary and financial matters, providing faculty and staff support, working with other university departments to integrate College of Engineering functions into Academic Affairs and the University's systems, providing student services, and managing the development activities for the benefit of the College and its students.
For more information regarding the College of Engineering, click here.
Education and Experience
To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.
Bachelor's degree in Computer Science, Engineering or equivalent training and applied experience.
Minimum three years of experience providing information technology desktop support services.
At least 3 years working in an academic computer lab environment.
Working knowledge of common software application packages, equipment platforms (Windows and Apple Mac), reference database systems and sources, training methods, and a basic understanding of networks, data communication, and multimedia systems.
Experience providing system upgrades and/or installing new software.
Proficiency in desktop imaging management and system virtualization.
Ability to provide superior, consistent, and timely customer service within strict policy guidelines.
Production level experience with Windows and Linux Server Operating Systems.
Working knowledge of professional engineering software such as Ansys, Autodesk, COMSOL, Labview and Solidworks.
Working knowledge of Virtual technologies including VMware
Experience working with Linux Web Servers
Proficiency using standard software packages to develop and maintain web pages.
Compensation and Benefits
Starting salary upon appointment is not expected to exceed $4,818 per month.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
CSU Classification Salary Range: $4,678 - $11,547 per month.
Diversity and Community at SDSU
At SDSU, our diversity gives us power and benefits every single member of our community.
Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Initial review of the required application materials, including cover letters and resumes, will begin on April 5, 2023. To receive full consideration, apply by April 4,2023. The position will remain open until filled.
CSU Vaccine Policy: The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.
The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here.
SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at email@example.com.
Advertised: Mar 21, 2023 (3:00 PM) Applications Close: Open until filled
Founded in 1897, San Diego State University is a public institution of higher education located in southern California. SDSU is the oldest and largest university in San Diego and the third largest in the state. SDSU continues to gain recognition as a leader in higher education.Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."In addition to SDSU, three not-for-profit auxiliary employers operate to provide services for the University. The SDSU Research Foundation furthers the educational, research and community service mission of SDSU. Aztec Shops provides a diverse portfolio of products and services including operation of the SDSU Bookstore, SDSU Dining, and management of commercial and real estate properties surrounding the campus. Associated Students of SDSU is a student-directed organization that manages programs and facilities enjoyed by students, faculty, staff, and the community-at-large.