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Associate Director / Client Services
Associate Director / Client ServicesPosition SummaryResponsible for office and institutional compliance with federal Title IV regulations, office communications, advising, reception, and outreach services. Provide administrative leadership to all office staff on program information, office services, award packages, documents, office mail, website, calendar and publications. Maintain an up-to-date and accurate office policies and procedures manual. Handle student appeals for independent status and budget adjustments. Coordinate special circumstances, PLUS exemption, verification and alternative loan processing. Develop and coordinate all office activities related to


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