Career Center

525614 - Certification Coordinator (Veteran and Military Families) (Student Services Professional I-Range B)

Classificaiton: Student Services Professional I- Range B
Department: Veterans Resource Center
Sub-Division: Student Retention
Salary Range: Classification Range $4,066 - $5,752 per month(Hiring range depending on qualifications, not anticipated to exceed $4,066 - $4,488 per month)
Appointment Type: Ongoing
Time Base: Full Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to Californias revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.


Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The Veterans Resource Center at Cal State Fullerton supports military-connected students academically, personally, and professionally. We continuously engage with our students to meet them wherever they are and to guide them along their path toward success. We believe that only through unity can we hope to meet the varied needs of our students, which is why our center is and will continue to be an inclusive space for all. We are seeking an exceptional individual to join our team as the Certification Coordinator (Veteran and Military Families) (Student Services Professional I-Range B). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the supervision of the Veterans Resource Center Director, and guidance of Advising Coordinator, the Certification Coordinator assists newly admitted and continuing students with their veterans and military education benefits including, but not limited to, Montgomery GI Bill (VA Chapter 30), Veterans Readiness and Employment (VA Chapter 31), Post 9/11 GI Bill (VA Chapter 33), Dependents Education Assistance (Chapter 35), Montgomery GI Bill Selected Reserve (VA Chapter 1606), and the California Veteran (CalVet) Fee Waiver. Works closely with the VRC Advising Coordinator to develop, organize, and complete daily certification activities in the CSUF CMS Veterans Benefit Module and VAONCE reporting system. Prepares and submits enrollment certifications and Cal Vet Fee Waiver approvals. Organizes and supports Department of Veterans Affairs (VA) compliance audits and surveys. Gathers and organizes student data related to benefits, certification, student success, and support programming. Assists with and certification-related training for student assistants. Assists with High Impact Practice (HIPS) reporting, veteran and military-connected scholarship distribution, and student employment reporting. Delivers workshops and presentations on veterans' educational benefits. Serves as a liaison between CSUF students and the VA. Other duties as assigned.


Essential Qualifications:
Bachelors degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field plus one year of experience in professional Student Services work at the entry trainee level. Specialized and relevant experience may be substituted for the required education on a year-for-year basis. Equivalent amounts of job-related, graduate level education may be substituted for the required experience. Working knowledge of the methods and problems of organization and program management. Working knowledge of research techniques, interview techniques, and the principles of individual and group behavior. Ability to interpret and apply program rules and regulations, gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations. Ability to present clear and concise information orally and in written reports. Ability to acquire knowledge of campus procedures and activities and the overall organization. Ability to establish and maintain cooperative working relationships.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Experience administering compliance policies and audits, implementing policies and procedures, and monitoring program operations and processes. Possession of excellent written, oral, and interpersonal communication skills for report writing. In-depth knowledge of United States Department of Veterans Affairs (VA), Department of Defense (DoD), and California Department of Veterans Affairs (CalVet) education benefits. Familiarity with VAOnce, Tungsten, and Army Ignite platforms. Experience processing and/or certifying VA, DoD, and CalVet education benefits. Exceptional customer service skills and refined attention to detail.

Working knowledge of methods and problems of organization and program management. Working knowledge of research and interviewing techniques. Working knowledge of the principles of individual and group behavior. Working knowledge of the basic principles, practices and major trends in the Student Services field to which assigned. Ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation. Ability to interpret and apply program rules and regulations. Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Ability to present clear and concise information orally and in written reports. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator


Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@fullerton.edu


Application Deadline: Mar 30, 2023 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/525614/525614-certification-coordinator-veteran-and-military-families-student-services-professional-irange-b







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