Bachelorâs degree and 2 years of related experience
Experience with computerized financial systems Experience with Workday Experience with graduate assistant tuition awards and policy Experience working in an university setting Experience with advising customers, students, staff, faculty, etc.
The Graduate College at Iowa State University is seeking applicants for a Student Services Specialist II.
Summary Provides services to students, staff, and faculty.
Example of Duties â¢ Provides guidance and resources to students, faculty, and staff for graduate college services. â¢ Advises students, staff, and faculty on graduate college policies and procedures. â¢ Refers students, staff, and faculty to appropriate resources.
â¢ Support administration of external fellowships, coordination of scholarships, and stipend funding.
â¢ Serve as a Workday subject matter expert, particularly as it relates to the tuition award business process.
â¢ Approval of assistantship stipend payments in HCM system.
This is a regular with term appointment(fixed term) position with a term end date of 12/31/2025.
Level Guidelines â¢ Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals â¢ Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues â¢ Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems â¢ Responds to a broad range of inquiries and requests â¢ May provide training and/or direction to lower-level staff â¢ May lead projects of moderate scope and complexity â¢ Provides guidance to students
Regular with Term Appointment (Fixed Term)
Proposed End Date or Length of Term:
December 31, 2025
Number of Months Employed Per Year:
12 Month Work Period
To apply for this position, please click on âApplyâ and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email email@example.com or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:â¢ Retirement benefits including defined benefit and defined contribution plansâ¢ Generous vacation, holiday and sick time and leave plansâ¢ Onsite childcare (Ames, Iowa)â¢ Life insurance and long-term disabilityâ¢ Flexible Spending Accountsâ¢ Various voluntary benefits and discountsâ¢ Employee Assistance Programâ¢ Wellbeing programâ¢ This job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.
Iowa State University is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. Over 36,000 students are enrolled and served by over 6,200 faculty and staff (see www.iastate.edu). Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted the best college town in the nation (see www.visitames.com).
Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented minorities, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.
Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status and will not be discriminated against.