Career Center

Student Success Specialist, Passport Program

Title:
1480-YN_ADMINPRO - Student Services Professional

Business Title:
Student Success Specialist, Passport Program

Additional Titles:

Location:
WSU PULLMAN CAMPUS

Employee Type:
Admin. Professional (+) (Fixed Term)

Job Family:
Administrative Professional - OT Eligible

Position Details:

Summary of Duties:

The Washington State University Passport Program is a project of the Office of Academic Engagement, funded by the Washington Student Achievement Council. The Passport Program supports engagement, persistence, and graduation of eligible students and fosters an institutional climate supporting the success of students who have experienced foster care and homelessness. The program provides academic support, emergency grant aid, financial education, and mentorship for program participants.

This position is responsible for the supporting day-to-day logistics and services of a major program and student success initiative focused on supporting retention and success of the increasingly diverse population of students pursuing an undergraduate degree who have experienced foster care or homelessness. Working alongside project leadership to provide support, major responsibilities include: advising and counseling of students; developing and executing student programming; supporting project leadership in liaise with internal and external constituents; monitoring student services; and supervising a team of undergraduate student workers. The Student Success Specialist is charged with carrying out the mission and strategic plan of the organization through effective and efficient coordination of operations and the development of opportunities.

Individuals who have experience overcoming barriers similar to those experienced by the target population are encouraged to apply.

Additional Information:

OAE offers a hybrid work model for professional employees which supports a blend of in-office, remote, and on-the-go work based on individual needs and department capabilities. We recognize the benefits to engaging with our students in person, as well as the convenience of working remotely when appropriate; every position and employee is unique. Other featured benefits include dedicated focus hours, collaborative working space, and flexible working locations.

Required Qualifications:

Positions require a Bachelor's degree and one (1) year of professional work experience in student services. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.

• Knowledge of and experience working successfully with students and stakeholders
  
• Knowledge of and experience with programming, student services, and assessment.
  
• Broad knowledge of and work experience with student transition issues and retention related to the target population.
  

Preferred Qualifications:

• Master's Degree in related field
  
• Experience with programs serving the target populations.
  
• Conflict and crisis management experience.
  
• Knowledge of and ability to work effectively and positively in a highly collaborative environment.
  
• Well-development written, verbal, organizational, time management, and interpersonal skills.
  
• Extensive problem-solving and decision-making skills.
  

Additional Information:

Area/College:

Office of the Provost and Executive Vice President

Department Name:

Office of Academic Engagement

City, State, Zip:

Pullman, WA 99164

Department Link:

provost.wsu.edu/oae

Monthly Salary:

$3,379 - $3,750

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/.

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for AP staff visit: https://hrs.wsu.edu/wp-content/uploads/2023/01/2023-Benefit-Overview-for-Faculty-and-AP.pdf. Find total compensation information here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.

FTE: 100%

This is a temporary position.

Temporary End Date:

Due to the nature of funding, this is a temporary appointment with an expected end date of August 31, 2024. Extension of the position is dependent on continuation or expansion of external funding. The Passport Program at WSU has been reliably and continuously funded at WSU since 2008.

Posting Close Date:

Applicants must submit their completed application by Tuesday, March 28, 2023 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

• Applicants must upload the following documents to their online application in the 'Resume/CV' section of your application.
  
  • Resume (required)
    
  • Cover Letter (required)
    

• Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible.
  
• Applicants will be requested to provide contact information for professional references within the online application.
  

Application materials should clearly communicate how the applicant meets all required qualifications.

Time Type:
Full time

Position Term:
12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Student-Success-Specialist--Passport-Program_R-9080

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.







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