Business Title: Coordinator, Veterans Student Support Services
Location: WSU PULLMAN CAMPUS
Employee Type: Admin. Professional (+) (Fixed Term)
Job Family: Administrative Professional - OT Eligible
The Washington State University Veterans Student Support Services (SSS) program is a project of the Office of Academic Engagement, funded by the US Department of Education. Veterans SSS supports the engagement, persistence, and graduation of eligible student Veterans and fosters an institutional climate supportive of the success of student Veterans from low-income, first-generation backgrounds and those with disabilities. The program provides academic support, emergency grant aid, financial education, and mentorship for program participants.
Summary of Duties:
This position is responsible for effective advising and implementation of a major program and student success initiative focused on supporting retention and success of the increasingly diverse population of Veterans pursuing a first undergraduate degree. Working alongside the Director to provide expertise and support, major responsibilities include: advising and counseling of students; developing and executing student programming; functioning as a liaison with University faculty, supervisors, and internal and external constituents; monitoring and evaluating student services and operational effectiveness, and; supervising a team of undergraduate and graduate student workers providing critical services. The Project Coordinator is charged with carrying out the mission and strategic plan of the organization through effective and efficient coordination of operations, the development of opportunities, stakeholder relations, and strategic initiatives.
OAE offers a hybrid work model for professional employees which supports a blend of in-office, remote, and on-the-go work based on individual needs and department capabilities. We recognize the benefits to engaging with our students in person, as well as the convenience of working remotely when appropriate; every position and employee is unique. Other featured benefits include dedicated focus hours, collaborative working space, and flexible working locations.
Bachelor's degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis. Demonstrated experience working successfully with students, faculty, staff, administrators, and/or the public.
Demonstrated experience with programming, student services, and assessment.
Broad knowledge of and work experience with student transition issues and retention related to the target population.
Demonstrated computer skills including working knowledge of Office 365.
Ability, and willingness, to work some weekends and evenings.
Master's degree in education or related field.
Experience with programs serving student Veterans .
Conflict and crisis management experience.
Demonstrated ability to work effectively and positively in a highly collaborative environment.
Well-developed written, verbal, organizational, time management, and interpersonal skills.
Demonstrated and extensive problem-solving and decision-making skills.
Office of the Provost and Executive Vice President
$4,061.90 - $5,077.36 | Commensurate with qualifications and experience.
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/.
WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.
Due to the nature of funding, this is a temporary appointment with an appointment end date of August 31, 2023. Extension of the position is dependent on continuation of external funding. Student Support Services in OAE at WSU have been reliably and continuously funded at WSU since 2015.
Posting Close Date:
Applicants must submit their completed application by Monday, April 3, 2023, at 11:59pm
Screening Begin Date:
April 4, 2023
This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Applicants must upload the following documents to their online application in the 'Resume/CV' section of your application.
Cover Letter (required)
Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible.
Applicants will be requested to provide contact information for professional references within the online application.
Application materials should clearly communicate how the applicant meets all required qualifications.
Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or firstname.lastname@example.org.
Washington State University is a public research university committed to its land-grant heritage and tradition of service to society. Washington State College was established in 1890 as a land-grant institution. It has become a distinguished public research university, but its mission remains rooted in accessibility and public service.
For more than 130 years, we have strived to unlock possibilities by empowering students, faculty, and others to create a world where all people can thrive.
In that spirit, our community welcomes scholars from around the globe and prioritizes equitable opportunities for all.