Lead Coordinator, Coyotes Achieve Program (Student Services Professional IV), Coyote Achieve
California State University, San Bernardino
Location: San Bernardino, California
Internal Number: 3994773
Lead Coordinator, Coyotes Achieve Program (Student Services Professional IV), Coyote Achieve California State University, San Bernardino
Job No: 525237 Work type: Staff Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location).
Lead coordinator for the Coyotes Achieve (CA) program. A comprehensive equity gap program that cohorts students that are entering CSUSB underprepared in math and/or English, with a high school GPA of 3.0 or below and are one or a combination of CSU Chancellor's office defined equity gap categories. The incumbent oversees both summer and academic year support to serve historically marginalized students of color, first generation and Pell eligible students. Criteria will include the CSU Chancellor's Office definition of Underrepresented Minorities (URM) which include African American, Hispanic/Latinx, and American Indian students. First generation students are defined by CSUSB as neither parent has earned a bachelor's degree.
Major duties and responsibilities
Responsible for the development, growth, and strategic planning of the Coyotes Achieve Program. Requires independent decision making.
Contributes to the strategic planning process as it pertains to DEI which informs practices and policies of the CA program and student development team.
Development and implementation of student success curriculum and programming for underserved populations that are primarily first generation, low-income, and/or underrepresented students incorporating a diversity, equity, and inclusion framework.
Identify and develop strategies to increase the success rates of General Education courses during the first year, specifically English, Mathematics, Oral Communication and Critical Thinking otherwise referred to as the golden four.
Identify and develop strategies to increase levels of academic outcomes (e.g., retention and graduation) for underserved students.
Collaborate with faculty to monitor student progress with early alert progress reports.
Provides leadership support for CA cohort and academic coaches to identify solutions and resolve highly complex academic, personal, and professional issues, as they arise.
Works with the director of Assessment and Student Development on the broader campus community on issues related to educational equity, diversity, inclusion and student retention and success
Recruitment, participation, and engagement in the program for CSUSB academic career of students
Recruits, hires, and serves in a lead role of academic coaches.
Responsible for the professional and leadership development of academic coaches, formulates performance goals and evaluations, and provides regular and ongoing feedback.
Independently applies and enforces knowledge of university policy, procedures, advising tools, and more.
Provides leadership, academic support, and transitional summer programming to incoming first year participating Coyotes Achieve students including but not limited to; 1) CA sections of USTD curriculum development and support for instructors, 2) student engagement programming, 3) community building within CA incoming cohort of FTF, 4) facilitating peer led break out discussion and reflection sessions, 5) academic advising and mentoring, 6) promote college transition and sense of belonging during summer programming. Requires high level knowledge of underserved student populations, academic interventions, curriculum development, faculty affairs and best practices to create policies and procedures to launch a successful summer bridge program.
Provides oversight and leadership of student support programming through a battery of required participation in academic success programs including tutoring, mentoring and academic advising.
Monitors academic progress of CA participants utilizing Navigate and campus advising and e-platforms.
Leads the effort to increase CA students' institutional identification, self-efficacy, sense of empowerment, understanding of college life and responsibilities, and sense of belonging on campus.
Incorporates high impact practices and peer to peer interaction in program development and implementation.
Incorporates counseling techniques as they relate to academic success/concerns, career, cognitive and psychosocial development, college transition, student engagement, and sense of belonging.
Partners with campus faculty, student, staff organizations to develop equity driven programming and growth opportunities for student success with ALFSS, BFSSA, LGBTQFSSA, LEAD, and more.
Partners with campus constituents to develop equity driven programming and growth opportunities for student success with Early Start Program, academic departments and faculty, Office Registrar, Admissions, and College of Extended and Global Education, and more.
Serves on appropriate committees and campus organizations, representing the interests of the program and ASUA.
Minimum Qualifications: Required Education and Experience
Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.
Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.
Experience fostering and maintaining effective relationships and ability to work collaboratively across organizational lines and coordinate the efforts of multiple areas is essential.
Must be able to exercise professional judgement and discretion, making decisions on a regular basis that impact student success, the department, and the institution.
Ability to communicate effectively, both verbally and in writing, and in large groups.
Public speaking and ability to reason logically analyze and evaluate data and make verbal or written presentations based on these data.
Remains current regarding trends and developments in higher education, student development theory, high-impact practices related to advising, transition and student success. Will remain competent and current through self-directed professional reading, the development of professional contacts with colleagues, attendance at professional development courses/conferences, and trainings, as directed, by the Director.
Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
Demonstrated multicultural/cross-cultural competency and commitment to promoting and enhancing diversity. Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.
Additional specialized experience during which the SSP IV has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis.
Working knowledge of the practices, procedures, and activities of the college programs to which assigned.
Knowledge of the overall operation, functions, and programs of the campus to which assigned.
Ability to interpret, apply, and explain program rules and regulations.
Take initiative and exercise resourcefulness in advising practice.
Ability to translate student development, leadership theory, and research into practice.
Master's degree required from an accredited university in Higher Education, Counseling, Psychology, Social Work, or a related field.
Must have three (3) years of professional experience in providing direct services to students in a higher education environment and/or at least three (3) years working in a student learning center, academic success center, or an academic advising center.
Compensation and Benefits:
Anticipated Hiring Range: $ 6769 per month
Classification Salary Range: $5732 - $8176 per month
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Work status: Full-time/Exempt/Probationary
Schedule: Monday - Friday 8:00am - 5:00pm
This is an 'On-Campus Only' Recruitment. Qualified applicants must be current employees of CSUSB.
The application deadline is March 23th, 2023
Conditions of Employment
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
CSU requires faculty, staff, and students who physically access campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose, or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. See policy at https://calstate.policystat.com/policy/11030468/latest.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the Office of Employee and Labor Relations by phone at (909) 537-5138 or by email at email@example.com
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.