Career Center

Assistant Dean for Undergraduate Programs

St. John's established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University's outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John's University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John's is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.

Department: The Peter J. Tobin College of Business

Specific Job Title: Assistant Dean for Undergraduate Programs

Campuses: Queens

Job Summary:

The Assistant Dean for Undergraduate Programs position will serve as a key liaison with enrolled undergraduate students, faculty, and administrators, including the leadership of the Tobin College of Business (Tobin), the University's Registrar, and administrators from other colleges within the University. The Assistant Dean will support Tobin undergraduate program outreach at the University and will work collaboratively with the Tobin College's undergraduate program team, and undergraduate program leadership.

The Assistant Dean for Undergraduate Programs works as a team member with the other administrators and staff in the Undergraduate Program Office; serves on committees; and assists the Associate Dean of Academic Programs with the planning and implementation of continuous improvement activities, an improved advising model, and a strategic plan for the Undergraduate Program Office.

The Assistant Dean will represent Tobin's undergraduate programs at open houses and accepted student days.

Essential Functions:

• Advise undergraduate business majors individually on program specific requirements and pre-requisites necessary for graduation from the Bachelor of Science program.
• Enhance the productivity of the Undergraduate Program Office team and facilitate a student-focused environment in that Office.
• Work closely with the Career Center to ensure that students are aware of the tools available to them as they look to find internship and permanent employment opportunities.
• Obtain data from Banner to provide reports requested by Dean and Academic Departments to facilitate membership in Honor Societies, Institutes (AFI), EIRP, etc.
• Work with other internal University constituents, including the Registrar, Resident Life, Counseling Center, International Student Services, Freshman Center, and Admissions, to increase diversity, equity, inclusion, and belonging within the Tobin College of Business.
• Treat all people in a manner that promotes the University initiatives with regard to diversity, equity, inclusion, and belonging.

Competencies:

The Assistant Dean must be proficient in the following competencies:

Provide Timely and Excellent Service:

• Provide a positive image of St. John's University and the Tobin College of Business to prospective applicants to all Tobin College programs and students enrolled in the Tobin College undergraduate and graduate programs.
• Engage applicants and students and make a direct connection between them and the appropriate resources to resolve issue and avoid the campus run-around, even if not directly part of the job responsibilities.
• Provide timely and courteous service that projects a positive image of St. John's University and the Tobin College of Business.
• Follow up on internal and external requests in a timely, respectful manner and help to answer questions and resolve problems.
• Empathize with the range of students', parents', co-workers', faculty and alumni needs and view situations from their perspectives; is flexible and provides appropriate solutions.
• Ability to influence.
• Affinity for collaboration

Diversity and Inclusion:

• Demonstrate the ability to communicate across differences to create a collaborative, collegial, and caring community.
• Actively seek and consider perspectives and experiences from people different from oneself.
• Establish and welcome effective working relationships with all members of the University community.
• Regularly build knowledge of and seek improvement in areas of cultural awareness.
• Challenge or report unacceptable behaviors towards others, especially people different than oneself.
• Speak up when others are being excluded or treated inappropriately.

Shared Ownership/Accountability:

• Demonstrate an institutional perspective--balance individual and departmental interests with those of the University's strategic priorities.
• Assume responsibility for meeting all expectations of the job while making potential and enrolled student satisfaction a priority, regardless of job description.
• Manage self and responsibilities effectively; produce quality, accurate results. Work well independently yet seek support when appropriate.
• Follow through on commitments; meet time frames and deadlines; deliver what is expected.
• Operate with an appropriate sense of urgency.
• Respond professionally to constructive feedback.
• Handle confidential information in a discreet manner.

Adapting to Change:

• Demonstrate resiliency.
• Maintain effectiveness when faced with changes in direction, priorities, schedules and responsibilities.
• Identify and implement alternative ways of doing things where existing approaches no longer apply.
• Deal well with ambiguity and remain focused and positive during uncertain times.
• Identify and implement alternative ways of doing things where existing approaches no longer apply.
• Adjust to multiple and changing work demands.
• Remain flexible and adaptable in a changing organizational climate.

Collegiality and Teamwork:

• Work collaboratively and respectfully within and across departments.
• Share information, solicit input and seek mutually agreeable outcomes.
• Demonstrate respectful and consistently positive behavior with co-workers.
• Participate appropriately in team situations in varying roles: leader, facilitator, member, etc.
• Reach out to others across academic units, functional lines and campuses to make decisions and accomplish objectives that support the student and the overall mission of St. John's University.
• Share information, solicit input and seek mutually agreeable outcomes. Leverage internal resources - avoid duplication.
• Interact with a wide range of people and demonstrate respect for their unique ways of relating to others.
• Address problems directly and in a timely manner. Maintain composure when dealing with conflicts, stress or problem situations.

Communication:

• Exemplary presentation skills and ability to interact with prospective students and university representatives.
• Communicate clearly, concisely and respectfully in all interactions: listen to understand.
• Communicate clearly and respectfully on the telephone and in face-to-face interactions.
• Adapt communication style to accommodate diverse backgrounds and styles.
• Listen to others' input and feedback; do not interrupt or talk over others.
• Present written and oral ideas in a clear and succinct manner using a respectful tone to all, regardless of level.
• Use appropriate techniques to defuse difficult situations with all, particularly when handling student concerns.
• Strong writing skills for effective email correspondence

Quality of Work:

• Deliver products and services with little or no rework required and minimal supervision; use time and resources effectively and efficiently.
• Ability to analyze and prepare data for presentation.
• Proactively seek opportunities for improvement in work quality and processes.
• Deliver products and services with little or no rework required and minimal supervision; use time and resources effectively and efficiently.
• Proactively seek opportunities for improvement in work quality and processes.
• Volunteer to take on extra work and perform those assignments competently.

Work Environment

This position operates in a professional office environment and is required to use standard office equipment such as personal computers, printers, etc. While performing the duties of this position, the employee is occasionally required to stand, move about, sit, climb stairs, and communicate.

Position Type/Expected Hours of Work

This position is full-time, and the expected hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. but this position may require longer hours and weekend work.

Travel

The Assistant Dean may be required to attend forums and conferences. Local travel may include visits to the other New York campuses. Travel to conferences and forums that is out-of-area may require overnight stays.

Required Education and Experience:

• Master's degree and 5-10 years related experience or training, or equivalent combination of education and experience.
• Proficient in Banner or comparable academic software packages.
• Intermediate level proficiency in Microsoft Office/365.
• Experience with undergraduate business education markets and environments.
• Experience collaborating on design of promotional materials in online platforms preferred.

In compliance with NYC's Pay Transparency Act, the annual/hourly salary range for this position is $66,000 - $72,000. St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

This position may be relocated to any of St. John's University's physical locations at any time.

St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education.

St. John's University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.


To apply, visit https://jobs.silkroad.com/StJohnsEdu/Careers/jobs/219225







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