Career Center

ADMISSIONS OPERATIONS (BL-OPER-IUBLA)

The Office of Enrollment Management (OEM) serves Indiana University Bloomington by recruiting, enrolling, and serving the undergraduate population. We are deeply committed to transforming students' lives through access, engagement, and success while becoming the most innovative, strategic, and visionary enrollment management team in the nation. With a strong focus on diversity and excellent service, OEM works with campus partners to make IU Bloomington the best university possible.

The Office of Admissions Operations provides strategic planning and operational support for recruitment, marketing, and processing activities, local and enterprise systems, and business processes.

Department Specific Responsibilities

• Maintains expertise in data entry of high school curriculum from transcripts and other sources, with particular emphasis on speed and accuracy
• Identifies curriculum discrepancies and processing irregularities, escalating issues to the existing Student Information Coordinator
• Develops skill in the use of local and enterprise systems and databases (Hydrus, OnBase, SIS) to facilitate processing of transcripts and other academic materials
• Validates college-level coursework as loaded by external groups for admitted or enrolled first-year and transfer students
• Enters course articulations and student information into SIS for transfer credit posting
• Assists with automated data entry. Receives files through Microsoft Teams and ensure data is loaded in a timely manner using existing scripts
• Monitors an exchange account designed for the uploading of application materials and other supporting documents to a paperless, workflow environment (OnBase)
• Uploads and indexes documents, prioritizing required application materials around major application deadlines

General Responsibilities

• Reviews prospective students' application materials and applies appropriate criteria to determine if they are suitable for admission action; enters information into the appropriate database
• Completes route sheets with an overview of candidate's background; checks student's eligibility for degree; profiles institutions candidate has attended
• Calculates candidate's grade point average, explains foreign institution's grading scale; evaluates on candidate's English ability, standardized test scores, and produces transfer credit reports for students ensuring that work done on other campuses appears on IU transcript
• Forwards information and recommendations to appropriate department and notifies candidate as to status of their application
• Assists with the evaluation of programs where IU students are studying; ensures that these programs are accredited; and notifies students of program status
• Trains and oversees international and/or domestic staff; serves as resource on questions regarding policy and procedures
• Maintains and updates databases on foreign institutions ensuring that information used to evaluate applications is accurate
• Responds to phone inquiries for information on process or status of application and assists international and/or domestic students in completing application process
• May provide guidance to other admissions credentials representatives

EDUCATION

Required

• High school diploma or GED

WORK EXPERIENCE

Required

• 2 years office or related experience; experience working with complex data and/or records services in a team environment

Preferred

• Experience working with complex data and/or records services in a team environment

Combinations of related education and experience may be considered.

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Commitment to working with people of diverse backgrounds
• Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance required

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

This position is eligible to work a hybrid schedule (mix between remote 2 days a week and 3 days that are in-person work), subject to change in the future based on university policy and business needs.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Admissions & Recruitment

Click here to learn more about Indiana University's Job Framework.

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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Telephone: 812-856-1234