Business Analyst (Administrative Analyst/Specialist Exempt II)
San Diego State University
Location: San Diego, California
Internal Number: 3989445
Business Analyst (Administrative Analyst/Specialist Exempt II)
Job No: 525519 Work Type: Locations: San Diego Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)
Under general supervision of the Graduate Dean, the Budget Analyst is responsible for the operational success of local and university-level software solutions that are used by Graduate Studies staff, graduate advisors, graduate students, and graduate applicants. These include working with the platform owners or technical infrastructure experts on the student information system, degree audits, advisor information access, graduate admissions systems, electronic form routing and website support. The Budget Analyst will assume functional responsibility for additional systems as campus needs evolve (including, but not limited to new admission and CRM solutions).
The analyst has these over-arching responsibilities:
Understand the functional needs of end-users. These include students, advisors, faculty, administrators, Graduate Studies staff and other staff.
Coordinate effective training and support for end-users throughout the campus community.
Take a lead role to align business practices, user interfaces and technical solutions with College of Graduate Studies and University policies and goals.
Take a lead business role to implement new systems in partnership with Enrollment Services, the campus IT Division, and other units as needed.
Work with technical analysts and IT staff throughout the university to meet established goals.
The Budget Analyst will work closely with Graduate Studies staff, as well as technical analysts and IT staff from other units. The position requires strong documentation, analytical, and problem-solving skills. They must be adept at prioritizing, communicating and delivering a portfolio of commitments on different timelines and must effectively drive problems to resolution and bring structure to unstructured situations. Strong verbal and written communication skills are needed to establish interpersonal relationships, develop training guides, tailor messages for each audience, and respond to client needs in a supportive, effective and collegial manner. Consistent demonstration of integrity (honesty, consistency, and reliability) is expected.
This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
The individual hired into this role will work on campus at SDSU in San Diego.
The College of Graduate Studies provides leadership, advocacy, financial support, and coordination for all graduate and post-baccalaureate education at San Diego State University, including the university's 90 masters and 23 doctoral programs. The organization consists of approximately 10 full time personnel, led by the Dean. Core office functions include degree evaluation and conferral, student services, implementation of policy of Graduate Council, CSU, and California Ed. Code Title V, and administration of graduate student funding.
For more information regarding the College of Graduate Studies, click here.
Education and Experience
This classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Demonstrated expertise as a technical analyst, business analyst or functional analyst in a large organization with multiple electronic systems.
Demonstrated technical expertise in a university setting with a PeopleSoft student information system.
A minimum of one year of experience operating vendor software solutions that serve multiple departments (college work experience / intern experience is acceptable) is preferred.
Strong problem-solving skills - be able to bring suggestions and alternatives to unique situations.
Ability to work with third party vendors and university personnel to address time sensitive issues.
Ability to work and communicate effectively with others; maintain a cooperative working relationship with all colleagues across different levels of an organization.
Strong attention to detail is required to anticipate issues and solve problems effectively.
Experience analyzing data and presenting information in clear terms tailored for the intended audience.
Must have a customer friendly can-do attitude.
An ability to work independently to deliver on work priorities.
Demonstrated ability to adapt to changing requirements and demands, maintaining composure, professionalism, and performance.
A Master's degree or its equivalent in work experience is preferred.
Experience with higher education vendor software including but not limited to application software, degree planning, CRM/contact management and Student Information Systems (SIS).
Prior higher education or research work experience.
Good working knowledge of desktop and laptop devices. Ability to troubleshoot and assist users with basic support needs along with experience supporting software with large user bases.
Familiarity with web content management systems and experience creating/updating websites.
Experience working in one or more phases of the software delivery lifecycle (SDLC).
Hands on data experience - investigating, reporting and presenting data to colleagues and customers.
Compensation and Benefits
Starting salary upon appointment is not expected to exceed $5,833 per month.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
CSU Classification Salary Range: $5,022 - $9,083 per month.
Diversity and Community at SDSU
At SDSU, our diversity gives us power and benefits every single member of our community.
Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Initial review of the required application materials, including cover letters and resumes, will begin on March 22, 2023. To receive full consideration, apply by March 21, 2023. The position will remain open until filled.
CSU Vaccine Policy: The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.
The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here.
SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at email@example.com
Advertised: Mar 08, 2023 (9:00 AM) Applications Close: Open until filled
Founded in 1897, San Diego State University is a public institution of higher education located in southern California. SDSU is the oldest and largest university in San Diego and the third largest in the state. SDSU continues to gain recognition as a leader in higher education.Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."In addition to SDSU, three not-for-profit auxiliary employers operate to provide services for the University. The SDSU Research Foundation furthers the educational, research and community service mission of SDSU. Aztec Shops provides a diverse portfolio of products and services including operation of the SDSU Bookstore, SDSU Dining, and management of commercial and real estate properties surrounding the campus. Associated Students of SDSU is a student-directed organization that manages programs and facilities enjoyed by students, faculty, staff, and the community-at-large.