Career Center

The Office of Overseas Studies in the Dana and David Dornsife College of Letters, Arts and Sciences is seeking a Study Abroad Advisor (Student Programs Advisor II) to join its team. The ideal candidate will have significant experience in international education. Excellent communication skills and the ability to work in a fast-paced and team-oriented environment are required.

Responsibilities:

• Advise students on all aspects of study abroad, including suitable programs, application process, course offerings at partner institutions, integration with study plans, cost and funding sources, visas, travel, health and safety considerations, different cultures and academic systems, and co-curricular/extracurricular opportunities. 
• Liaise closely with academic advisors and articulation office regarding course plans and articulation of overseas courses. Interface with academic advisors and faculty to exchange and update information or to enlist support for programs.
• Review student applications for determination of program eligibility. Grant or deny admission to programs, providing alternatives or referrals as appropriate.
• Coordinate and manage all logistics of assigned study abroad program portfolio, including invoice payments and transcript processing.
• Coordinate exchanges with partner universities, advise inbound exchange students, facilitate DS-2019 documentation, and liaise with academic units receiving students.
• Develop and/or maintain relationships with partner universities, third-party program providers, and other service providers; plan programming as needed; assist with drafting agreements. Stay current with institutional and programmatic changes. Travel internationally and domestically as needed. 
• Promote and publicize programs; plan events. Manage the study abroad ambassador program. Design and develop informational or promotional materials using various media. Create and manage website content. Work with outside vendors to order print materials and promotional items. Plan and oversee events such as study abroad fairs, information sessions, and re-entry programming. Assess effectiveness of materials and events and make modifications as appropriate. Make formal presentations as required.
• Oversee the operation of one or more USC-administered programs in coordination with the resident director(s), including program design, budgets, banking, payroll, and other program logistics.
• Design and deliver pre-departure orientations and re-entry programming for students.
• Monitor and assess health, safety, and security risks. 
• Support students abroad with housing, academic, and student support issues as they arise.  Address health, safety, and student conduct issues in collaboration with campus units and outside organizations. May be in contact with parents to provide information and facilitate problem resolution.
• Provide input on the development of program budget(s). Monitor expenditures for adherence to budget guidelines and analyze for cost effectiveness.
• Gather data from various sources and prepares reports for management review. Submit status reports on program activities. Assist in program development and review in collaboration with academic units and faculty members. Complete required administrative paperwork.
• Participate in the development and implementation of program policies and procedures.
• Provide leadership, guidance and supervision to staff, student workers, volunteers, and/or graduate assistants. Lead others in the planning and delivery of services, activities and special events.
• Maintain professional currency through participation in associations, committees, workshops and other means of networking; represent Overseas Studies in professional groups and to student organizations; represent USC internationally.

Preferred Qualifications:

• Master’s degree
• Five or more years in study abroad advising and/or international program coordination
• Proficiency in one or more foreign languages
• Familiarity with U.K. higher education
• Experience with Terra Dotta Systems for study abroad
• One year or more studying and/or working abroad
• Experience creating and managing web content

Salary range: The annual base salary range for this position is $64,480 - $68,773. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Required Documents and Additional Information:

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
• Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
• USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The University of Southern California is an Equal Opportunity Employer that Values Diversity.

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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