Elizabeth City, North Carolina
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Indiana, Pennsylvania
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Pocatello, Idaho
Posted: 08-Mar-23
Location: Columbus, Ohio
Type: Full-time
Salary: 85,000.00
Required Education:
Additional Information:
Internal Number: req5017_1678117539
Requisition ID: req5017
Job Title: Director, Student Counseling & Wellbeing
Department: Student Wellbeing
Location: Columbus Campus
Employment Type: Administrator/Executive/Manager
Employment Status: Board Approved
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Exempt
Compensation Type: Annual
Compensation Range: 85,000.00 - 85,000.00
Schedule: Monday- Friday 8-5 with some after hours or weeks for events as needed. Some work from home but primarily on campus.
End Date(if applicable):
POSITION SUMMARY
The Director of Student Counseling & Wellbeing is responsible for strategic leadership of evidence-based educational programming related to mental health and holistic student wellbeing including an overall vision of student health and wellness promotion across the college.
The Director is also responsible for developing and establishing external partnerships to enhance wellness support on campus; provides strategic direction to Counseling Services and Recreation and Wellness and collaborative guidance and support to other areas within the Department.
The Director of Student Counseling and Wellbeing works in collaboration with CSCC faculty, staff, and external partners to meet the needs of a variety of constituents by providing services that comply with College policies and procedures, state and federal regulations.
The Director of Student Counseling and Wellbeing must be well versed in ensuring quality customer service and delivery of wellness services to a diverse student population. The department participates in strategic initiatives to support enrollment and retention goals, overseeing quality assurance activities, and sharing responsibility in working with an integrated student information system.
ESSENTIAL JOB FUNCTIONS
Student Wellness Leadership
Provides direct leadership to College Counseling Services, strategic leadership to Recreation and Wellness, and guidance and collaborative support to Student Advocacy (and other areas as this work expands).
Utilizes evidence-based wellbeing promotion approaches to develop a vision, strategies, and programs that advance a culture of holistic health and wellbeing in addressing critical priority areas for student wellness at the College. Supervises staff members, communicates to students and faculty, including proactive outreach and holistic support. Leads the college in public health initiatives and responses.
Provides consultative assistance, training and/or technical assistance to the campus community on issues and policies related to student wellbeing including increased awareness and best practices. Collaborates with colleagues across campus in planning and implementing large-and small-scale programming and presentations for the campus that promote health and wellbeing.
Daily Operations & Operational Leadership
Directs areas of responsibility and staff by recruiting and hiring, assigning and delegating tasks, providing direction, resolving work problems, communicating job expectations, training employees, and developing professional growth opportunities. Establishes and implements goals, and their outcome measures, then communicates them to the team. Utilizes assessment tools to determine customer satisfaction and student success and initiates plans to address any concerns.
Conducts annual employee evaluations, provides ongoing feedback and coaching, and effectively recommends pay increases, promotions and other personnel actions. Approves leaves and authorizes overtime as appropriate. Administers disciplinary actions upon approval and in collaboration with Human Resources. Interprets, explains, carries out and enforces the College's policies. Provides budgetary oversight of student wellbeing operations.
Provides support to the department and may provide in-person and online consultation services to students regarding their wellness as well as to faculty and staff regarding student wellness.
Ensures the implementation of appropriate follow-up support to students identified as having significant mental and overall health issues. Provides resources to students to help them evaluate, identify, and seek assistance to maintain their health and wellness. Develops a coordinated comprehensive schedule of health and wellness activities, programs, and events throughout the year.
Fiscal & Administrative
Researches and writes grants to help fund department initiatives. Develops and maintains a budget that correlates with the needs and cost of student wellbeing while being fiscally competent. Maintain departmental records as well as confidential and sensitive student and employee records.
Tracks student success and retention, implements proactive strategies, and assesses this work for continuous improvement. Investigates critical incidents as they arise and communicate with campus partners and administrators as required. Continually evaluates health and wellbeing opportunities for students, both on and off campus. Implements satisfaction and needs surveys to students and faculty regularly and uses this information as well as other institutional data to guide work. Provides data and reporting to senior leadership when needed or requested.
Collaborates with IT and other departments, as necessary, to assure the proper maintenance, viability, and functionality of technologies needed to administer services. Works with the Student Wellbeing area on long-term planning.
Guides assessment and evaluation of wellness programs and services for students.
Building Partnerships
Facilitates the development/enhancement of collaborative programming, cross-functional projects, supports holistic and cross-functional efforts and alignment to enhance student support. Cultivates a collegial relationship and acts as partner with faculty and staff to address issues related to student wellbeing.
Serves as resource to the college and central Ohio community on student wellbeing and builds effective relationships with local businesses, organizations, and community partners to ensure access to student health and wellness opportunities.
Collaborates with other student wellbeing offices, building a network of colleagues to benchmark and identify best practice. Serves on various college committees related to student wellness.
Diversity, Equity, & Inclusion
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Develops and maintains strategic partnerships with diverse groups and communities.
Partners strategically with Talent Acquisition to ensure the best Diversity, Equity & Inclusion practices are utilized in hiring that results in the hiring and retention of a diverse faculty and staff. Helps to ensure the College meets its responsibilities in identifying problem areas and systemic concerns while reporting complaints alleging discrimination.
Takes responsibility for creating a welcoming, inclusive, and productive work and learning environment where employees and students feel valued and able to contribute to their full potential, regardless of their differences. Assists with conducting workforce analytics to identify potential inhibitors of a workplace environment that is diverse, equitable, and inclusive.
Performs other duties as assigned.
OTHER DUTIES & RESPONSIBILITIES
Attends all required meetings and trainings. Represents Student Wellness on committees and in general to the college.
Manages multiple assignments of varying complexity and meets tight timelines and deadlines, with the ability to adapt to changing needs of the College and business partners.
Ensures department and College name and image is perceived positively by external as well as internal audience/stakeholders.
Regular, predictable, and punctual attendance is required.
CORE COMPETENCIES REQUIRED
Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Leadership Coaching, Energizing the Organization, Resolving Conflict, Emotional Intelligence Essentials, Global Acumen, Establishing Strategic Direction, Decision Making, Positive Approach, Building Partnerships, and Strategic Influence.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
- Master's degree in Public Health, Health/Exercise Promotion, Higher Education, Counseling, Social Work or a closely related field.
- Three (3) years of leadership experience; Experience working in higher education, community health, or private practice.
- An appropriate combination of education, training, coursework and experience may qualify a candidate.
LICENSES AND CERTIFICATIONS
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge of: student health and wellbeing issues; functional supervisory practices; of management principles and practices; organizational planning; policy development and implementation; budget management and administration; College operations, functions, mission, vision, and strategic goals; operational and strategic program planning and development; student success strategic goals and challenges; student outcomes assessment principles, methods, and practices; data analysis and data-driven decision- making.
Skill in: working in a collaborative team environment; organizing, prioritizing, and managing multiple tasks; producing results and meeting deadlines; staying resourceful, tactful, persistent, and flexible in responding to changing demands; synthesizing and analyzing quantitative and qualitative data; verbal and written communication; proposal and report writing; examining and re-engineering operations and procedures; maintaining documentation and records; utilizing job related computer software and technology tools, including student information system data and other institutional data systems and operation of job-related and other equipment. Problem solving; verbal and written communications; organizing resources and establishing priorities; outstanding interpersonal and community and human relations skills; communicating effectively within a diverse community; administrative processes (e.g. maintaining files and data-tracking of cases using case management systems and College implemented software).
Ability to: be proactive, plan and evaluate; anticipate and react effectively to student needs; determine appropriate support services; engage students, faculty, staff and other college professionals collegially in challenging conversations about student wellbeing; make critical decisions about student welfare and college safety and security; coordinate multiple schedules and tasks; give clear directions; develop and maintain good working relationships with associates, supervisors, job contacts and general public; serve as liaison to other college offices; be flexible; analytical and student-centered. Analyze complex problems and demonstrate critical thinking; supportively problem solve; utilize data/outcome results to inform decision making; interpret operational needs, and develop integrated, creative solutions; lead change management and process improvement efforts; effectively build cross-functional and multi-level relationships, including with persons of varying cultures and diversity; lead, mentor, motivate, and respectfully challenge others to meet objectives and achieve results; maintain confidential and sensitive information.
PHYSICAL REQUIREMENTS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for periods of time, stands, and walks. Employee converses verbally or manually with others in person as well as by telephone. Vision demands include close, relatively detailed vision when focusing on computer screen. Employee occasionally lifts to 10 pounds.
WORKING CONDITIONS
Normal office working conditions. The employee is not subject to adverse environmental conditions.
*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Minimum Qualifications:
- Master's Degree in Public Health, Health/Exercise Promotion, Higher Education, Counseling, Social Work or a closely related field.
- Three (3) years of leadership experience; Experience working in higher education, community health, or private practice.
- An appropriate combination of education, training, coursework and experience may qualify a candidate.
