Professional Academic Advisor - Center for Academic Support
Location: Ashland, Ohio
Internal Number: 3925
Under the direction and supervision of the Assistant Director of Academic Advising, the Professional Academic Advisor will provide student-centered, proactive advising to undergraduate students. The Professional Academic Advisor will assist the students in the development of meaningful educational plans that are compatible with their personal and/or career goals. A major focus will be to create and maintain an interactive environment that encourages mutual trust, open communication, and support in achieving academic success.
Essential Position Duties and Responsibilities:
Manages a caseload of College of Business and Economics students.
Teaches the Freshman Success Seminar.
Maintains accurate records (including electronic records) of interaction with students.
Develops advising materials and presentations to support individuals and group student sessions.
Communicates with students regularly to apprise them of semester dates, deadlines, and other relevant university policies and procedures.
Receives and submits referrals to and from faculty and other University offices for academic issues or personal concerns.
Utilizes early alerts, mid-semester, and end-of-semester grades to determine interventions for students.
Serves as a liaison and fosters intentional relationships with other advisors, offices, colleges, and departments.
Participates in Admissions and orientation-related events as requested.
Maintains current knowledge of all academic programs.
Develops course schedules for College of Business and Economics students and readmitted students.
Manages and develops, as well as assists others in, one or more programs and/or projects related to student success, persistence, and graduation rates.
Understands the institution's interpretation of FERPA rules for the release of student information to faculty, parents, students, etc.
Other duties as assigned.
Master's degree in Higher Education or related field is preferred
Two (2) to four (4) years of experience in a higher education setting
Two (2) years of current or previous academic advising experience is preferred
Must have excellent written and verbal communication and people skills, strong computer and organizational skills, and must be able to think, plan and execute strategically
Candidate must have a customer service orientation and utilize relationship-building techniques in a cross-cultural environment
Ability to work independently and collaboratively with others and in teams
Proven ability to work with diverse populations
Desire to work in an upbeat, creative, and exciting environment that is constantly striving to provide better service and support
Ashland University, ranked in the top tier of colleges and universities in U.S. News and World Report’s National Universities category for 2017, is a mid-sized, private university conveniently located a short distance from Akron, Cleveland and Columbus, Ohio. Ashland University places great emphasis on the importance of each individual. The phrase “Accent on the Individual” has been our motto for many years and, hopefully, characterizes well the nature and content of the campus environment. It means that our concern for the student extends beyond ensuring a quality education in the classroom and laboratory to include a commitment to provide a stimulating and supportive environment in every respect.Translating the ideas of our Mission Statement into the realities of everyday life is the responsibility of each Ashland University employee. These ideas must be evidenced daily in the classroom, residence halls, each teaching site, on the playing fields and in our interaction with others. It should be the goal of each Ashland University employee to ensure that our Mission Statement is not merely words on paper but a true reflection of who and what we actually are and intend to be in the future.