Assistant Director of Behavioral Health Crisis Support Team
Johns Hopkins University
Location: Baltimore, Maryland
Internal Number: 108084-en_US
The Johns Hopkins University strives to ensure a safe and supportive environment for all who live, work, or visit our campuses. To meet the evolving standards of collaborative mental health crisis response services, Johns Hopkins University (JHU) has launched a Behavioral Health Crisis Support Team (BHCST), staffed by licensed mental health clinicians and specially trained Johns Hopkins Public Safety (JHPS) officers. While the BHCST responds to calls for service regardless of affiliation, most BHCST clients are JHU students and learners.
Reporting to the Associate Director of Mental Health Services Director of Crisis, Consultation and Case Management, we are seeking anAssistant Director of Behavioral Health Crisis Support Team who will supervise a team of nine clinicians and serves as the primary clinical lead for consultation and provides general oversight of team operations. The incumbent is responsible for scheduling, maintaining clinical coverage, and working closely with the JHPS BHCST officers to facilitate collaboration and continuity of mobile crisis response to the JHU community.
Specific Duties & Responsibilities
Provides day-to-day supervision and consultation to BHCST clinicians.
Leads clinical BHCST meetings.
With assistance from the Lead BHCST Clinician, creates and manages the BHCST clinical schedule, and ensures appropriate clinical coverage.
Facilitates onboarding plans for BHCST clinical staff.
Effectively manages direct reports, including goal setting, performance evaluations, performance management, and related HR processes.
Participates in BHCST recruitment and hiring processes.
Under the direction of the Associate Director of Mental Health Services Director of Crisis, Consultation and Case Management, contributes to clinical policies, procedures, and other written materials to reflect current crisis and case management practices.
Mobile Crisis Response (20%)
When clinical coverage is needed, provides on-site, in-person, rapid response to students, staff, faculty, and neighbors who present with behavioral health concerns and/or crisis.
Creates a warm and welcoming clinical environment where clients feel supported and respected during times of crisis and as they pursue their personal, academic, and professional goals.
Communicates and collaborates with SHWB and other campus resources to facilitate continuity of care for students and learners in crisis.
Provides back-up on-call coverage for Access Line and overnight mobile crisis response.
Case Management & Clinical Activities (10%)
Provides day-to-day supervision of BHCST clinical case management activities to ensure continuity of care for learners, staff, faculty and non-affiliates.
Consults and collaborates with campus partners including Student Outreach and Support, student affairs staff, and other relevant resources.
Oversees and provides clinical assessment of learners and recommendations to relevant student affairs offices in accordance with JHU policies for leaves of absence.
With supplementary training, oversees and provides assessment and consultation as part of the Student Threat Assessment Team process.
Collaborative & Other Activities (30%)
Facilitates ride-Along's with JHPS to develop relationships with officers and community members, and to maintain knowledge of service areas.
Maintains collaborative relationships with JHPS operations leads and contributes to joint training, meetings, and team-building activities.
Participates in multi-disciplinary clinical and administrative teams, including case consultation, peer chart reviews, committees.
Remains abreast of current literature and research on community and student behavioral health and evidenced-based intervention strategies.
Facilitates outreach and educational activities including resource fairs, community meetings, and training to JHU faculty, staff and students.
Contributes to professional development of SHWB staff through provision of didactic training, consultation, and seminars.
Other duties as assigned.
Special Knowledge, Skills, & Abilities
Experience working on a mobile crisis team.
Experience in a university/higher education setting.
Excellent interpersonal, listening, verbal and written communication skills.
Demonstrated ability to work collaboratively with teammates, campus partners and community groups.
Proven ability to relate effectively to a wide variety of people of various ages and backgrounds, student developmental needs, nationality, culture, faith/religion, language difference, ability differences, sexual orientation, gender identity or expression.
Understanding and appreciation of Baltimore communities and culture.
Knowledge of DSM-V diagnosis and familiarity with full range of treatment options and mental health service delivery systems.
Familiarity with research on mental health needs of college students, including suicide prevention and trauma informed care.
Knowledge of Baltimore-area community mental health resources.
Language skills in Spanish, Chinese (Mandarin and/or Cantonese) or Korean preferred.
About the Behavioral Health Crisis Support Team
The BHCST clinical team is part of the Mental Health Services organization within the division of Student Health and Well-Being (SHWB). SHWB provides primary care, mental health, and health education and promotion services to JHU students and learners across the University's nine schools. BHCST clinicians co-respond with Johns Hopkins Public Safety (JHPS) officers 24/7/365 to individuals experiencing behavioral health crises. Modeled after successful efforts in major cities, the JHU BHCST is one of the first mobile crisis co-responder programs in a university setting in the United States. The BHCST clinical team staffs the Access Line, which provides telephone support for individuals in crisis as well as consultation support for faculty and staff. Clinicians triage phone calls and provide mobile crisis co-response with JHPS officers to calls for service within the Charles Village and East Baltimore campus footprints and in select off-campus residential locations. In general, JHPS transports clinicians to clients in crisis.
About Johns Hopkins Student Health and Well-Being
The Johns Hopkins University Student Health & Well-Being practice group supports well-being, primary care and mental health services for JHU students and learners across all nine schools within the University. Our integrated service delivery model provides dynamic health and well-being promotion, support and programming, student disability services including guidance and resources, and in-person primary and mental health care options at our clinics as well as remote support though phone and online resources.
We are committed to recruiting, hiring, and supporting the professional development of a diverse team of practitioners and support staff who bring a range of intersecting identities as well as personal and professional experiences to their roles. The Johns Hopkins University comprises undergraduate and graduate students and learners from across the globe, and the division of Student Health and Well-being prioritizes innovative care delivery models to meet the evolving needs of our stakeholders and to support the development and sustainability of well-being.
Schedule: Monday Friday, 8:30 a.m. 5 p.m.; some after-hours and weekend work is expected based on the programmatic needs of the University during the academic year (e.g. orientation, special events, etc.)
When covering remote on call, clinicians must be able to arrive on campus within 30 minutes.
Clinicians are Required Attendance Employees: they are designated as vital to the operation of a work group, so their presence at work is required regardless of an emergency condition.
Stooping and bending.
Reaching and grasping objects.
Walking and/or standing for extended periods of time, with or without reasonable accommodations, and travel for work between properties on and around campus, with outdoor travel required.
Minimum of a master's Degree in counseling, or social work from an accredited institution. Doctoral degree required for psychologists.
Must be licensed as an independent mental health provider (LCSW-C, LCPC or psychologist) in Maryland or license-eligible (licensed as a mental health provider in another state, licensed in Maryland within 6-months).Must be licensed as an independent mental health provider (LCSW-C, LCPC or psychologist) in Washington D.C. or license-eligible (licensed as a mental health provider in another state, licensed in Washington D.C. within 6-months).
Minimum five years' clinical experience delivering mental healthcare in a setting in which both trauma-informed care and crisis assessment were required. Two or more years of progressive leadership experience minimum of one year in a supervisory role responsible for the management and evaluation of employees.
This position does not allow for education or experience substitutions.
Demonstrated knowledge and experience in behavioral health crisis intervention services, including assessment, stabilization skills, and related case management responsibilities including accessing additional resources within an institution or community.
Training and experience working with individuals from traditionally underserved identities including but not limited to first generation, LGBTQIA+, BIPOC, Latinx, and international learner populations.
Demonstrated commitment to diversity, equity, inclusion and belonging in clinical work and all professional activities.
Classified Title: Assistant Director BHCST Working Title: Assistant Director of Behavioral Health Crisis Support Team
Role/Level/Range: ACRP/04/MF Starting Salary Range: $72,940-$100,380-$127,820 Annually (Target range is $95,000 to $105,000) Employee group: Full Time Schedule: M-F 8:30am-5:00pm Exempt Status: Exempt Location: Homewood Campus Department name: BHCST Personnel area: University Student Services
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.