At Ohio University Office of the University Registrar, we believe in supporting and recognizing the talent that serves thousands of students, faculty, and staff at OHIO every year. From a data-driven and competitive salary structure and comprehensive benefits, paid time off to flexible work arrangements, professional development programming, to tuition benefits, affinity organizations to shared government, and more, OHIO is proud to support our employees. Employees enjoy broad support across the division of Enrollment Management, and stay abreast of changes within higher education through memberships with supporting regional and national organizations.
At Ohio University, we believe that the college experience should deliver more than a diploma. We offer an experience that will stick with students for the rest of their lives. Without question, we take academics seriously. In fact, we are home to one of the most prestigious honors programs in the nation and several highly-ranked academic programs. And, we have a laser focus on career success through internship and job placement programs as well as lifelong assistance from the most loyal and supportive alumni group on the planet.
We also know that the University experience is shaped by many other factors. The stunning 1,740-acre main campus is located in what has been named one of America's best college towns and the University has been named #1 Best Value Public University in Ohio. OHIO has been recognized for extensive efforts in a number of arenas, including an institutional commitment to diversity and inclusion for which the University has been named a four-time Higher Education Excellence in Diversity (HEED) award winner. OHIO has also been awarded Military Friendly status for the past ten consecutive years. Most recently, OHIO has joined the highest level of research institutions in the country by earning the R1 Classification in the latest Carnegie Classification of Institutions of Higher Education.
With its historic main campus in Athens; five regional campuses; three extension campuses in the Columbus, Cleveland, and Dayton areas; and one of the largest enrollments of online students among public universities in Ohio, the University has a collective enrollment of over 28,000 students. Learn more about the OHIO experience at https://www.ohio.edu/forever and consider shaping that experience by applying for this role with the Office of the University Registrar!
ABOUTTHEOFFICE OF THEUNIVERSITYREGISTRAR
The Office of the University Registrar models the highest standards of the registrar profession in providing exemplary service to the University community and constituents, while ensuring accuracy, integrity, and confidentiality of academic records. Core values include records integrity; effectiveness and efficiency; growth; innovative solutions; service and support; teamwork and trust; respect, equality, and diversity; adaptability; and reliability. Technology plays a critical role in providing contemporary services to the University community. Collaborating closely with the Office of Information Technology and a host of vendor partners, the Registrar team designs innovative services and solutions for faculty, staff, advisors, and students. Examples of success include early implementation of preferred names and pronouns for students, a custom faculty and advising center, a new OHIO Guarantee+ Graduation Plan system, and tailored reports and integrations for multiple University constituents.
The Senior Assistant Registrar is a direct report to the Associate Registrar for Operations and is a member of the Registrar's leadership team. The incumbent is expected to set operational goals for registration and scheduling that support the university's mission and includes recommending and implementing process improvements to make the functions more efficient and service-oriented. This requires comprehensive and authoritative knowledge in order to be an effective leader, manager and an active participant in improving services to support the registration, scheduling, curriculum, and system access, processes for the University, including all campuses and locations. Model and provide outstanding service to all constituents, external and internal.
Commitment to Diversity, Equity, Access, Inclusion, and Social Justice: The successful candidate will embrace the division's commitment to incorporating diversity, equity, access, inclusion, and social justice into their leadership style, decision-making, collaborations, processes, and all strategic efforts.
KEYRESPONSIBILITIES Determine strategic goals and implement process improvements utilizing technology where appropriate to make all functions more efficient and service-oriented with a digital first philosophy. These goals must align with the department, division, and university strategic goals. This includes providing vision and expertise to improving processes related to registration, scheduling, curriculum management, and system access, for all campuses and locations at the University.
Provide strategy and oversight of setup and processes within the student information system and other systems used to support registration, scheduling, and curriculum management. Oversee administration of access to student records related data. Collaborate with staff in the ongoing process of analyzing registration and scheduling services and provide strategy and technological improvements to maintain and improve these services. Collaborate with other senior administrative staff in the ongoing process of analyzing services provided by the office and participate in the revision, enhancement, testing, and writing requirements necessary to maintain and improve these services.
Responsible for academic classroom scheduling and curriculum management, including providing strategy for efficient scheduling and management of curriculum. Coordinate and plan with University Space Planning for analyzing impact of building projects and new construction which may impact overall classroom availability. Collaborate with academic departments in planning course offerings using scheduling software for strategic evaluation of the scheduling process to better align with student needs. Oversight of processing and maintenance of the University Curriculum Council minutes that include all actions related to courses, programs, and department name changes to ensure that the records in the student system are up to date. Provide support and oversight for systems necessary to support academic classroom scheduling and curriculum management. Collaborate with Facilities Management and Academic Technology to resolve facility issues and ensure we are scheduling classrooms in an efficient manner to support University efficiencies and goals.
Responsible for providing efficient support, troubleshooting, and enhancement recommendations for registration, scheduling, and curriculum management systems and processes. Collaborate with the Director of Orientation, Director of Learning Communities, Undergraduate Admissions, Housing and Residence Life, Financial Aid, Graduate College, and regional campuses to resolve issues that prohibit registration and to plan solutions for the best service to students, faculty, and staff. Serve as liaison to the University Review Panel, the Learning Communities Advisory Committee and any other ad hoc working groups where our support is needed. Provide oversight for implementation of course fees. Use appropriate professional judgement when reviewing requests to update student records in unique and complex situations. Ensure operational efficiency and effectiveness for assigned responsibilities, including documentation of core processes, monitoring compliance, providing documentation and training to the campus community, and recommending organizational and procedural changes as appropriate. Lead one administrative contract position (registrar services analyst), five clerical classified front-line positions, and student employees assigned to the area in the accomplishment of tasks/assignments and strategic goals set forth by the University Registrar. Direct and manage a staff in a manner that creates a cohesive team that works together. This includes mentoring, coaching, encouraging and providing professional development opportunities; performance management and evaluation on a regular basis. Approve/deny vacation and leave requests. Promote a team environment. Coordinate the hiring and training of new employees for assigned units. Demonstrate and promote an environment of continuous process improvement. Provide outstanding service to all constituents.
Master's degree conferred by start date. In lieu of a Master's degree, candidates will be considered with a Bachelor's degree conferred by start date and equivalent experience working in student services or supporting student services sufficient to provide familiarity with the operations of a registrar's office; provide familiarity and skill in working with large scale complex computer database systems, and to enhance working relationships with academic departments, colleges and other student services offices.
At least six years of work experience in University Registrar office, student services office, or related higher education experience which could include working with vendors or organizations who provide services to higher education, or other related jobs that connect with higher education institutions or college students, or other jobs that are customer service focused, required.
At least 3 years of supervisory experience
Experience with PeopleSoft preferred, or experience with another Student Information System.
Experience with the following: Ad Astra or another room scheduling system; curriculum management system; experience working at a comprehensive four-year public research university.
Planning Unit: Vice President Enrollment Management
Department: Registrar's Office
Applicants may contact this person if they have questions about this position: Angela Andrews, email@example.com, 740-593-4213
Employment Type: full-time regular
Target hiring range for this role is $58,972 to $68,556. The final offer will be commensurate with the candidate's education and experience in relation to the minimum qualifications for the position, while also considering internal equity. Employees enjoy a generous benefits package. Healthcare benefits include maternity care, transgender care, counseling and mental healthcare, prescription coverage, vision, dental, orthodontia care, and more. The benefits package includes paid holidays, sick time, personal time, a instructional fee waiver up to 100% for self and dependents, an excellent retirement plan with up to a 14% university contribution, a 12-week parental leave program, adoption reimbursement, flextime and flexplace policies, an employee assistance program, access to professional development programs, and more. Additional information is available at https://www.ohio.edu/hr/benefits.
Ohio University is home to one of the nation’s friendliest and most picturesque campuses. But more importantly, it’s where you can become part of a two-century tradition of excellence and embark upon a rewarding career that will make a real difference. From teaching and research to admissions, facilities maintenance, and residence life, our faculty and staff propel Ohio University’s mission of helping students become their best selves. OHIO offers competitive compensation and outstanding benefits. For a complete list of employment opportunities, please visit www.ohiouniversityjobs.com.Ohio University is an equal access/equal opportunity affirmative action institution. For more information about Ohio University’s policies prohibiting discrimination and harassment, visit www.ohio.edu/equity.