The Student Success Coach (SSC) is a full-time staff professional position at the Miami Regional Campuses reporting to the Regional Director of Tutoring and Learning Center and working closely with other student support offices. The SSC will serve as the student focused point-person on several campus wide retention initiatives at Miami Regionals, working closely with students as well as other support staff within the student support services unit. The SSC will combine their diverse experience within student support at institutions of higher education and a desire to remain up to date on current research and best practices.
The Student Success Coach will implement the Regional Campus tutoring and academic support programs (coordinate the administration, hiring, and supervision of student and professional tutors, supplemental instruction facilitators, and student mentors for individual and group tutoring and academic support services and maintain the professional (CRLA) certification). Coordinate the Student Study Group program through follow-up interactions with and support for students and instructors who are invested in forming study groups for specific courses. Serve as the coordinator of Academic Early Alert and other referral systems, and assigning the appropriate case managers to the student. Maintain and enhance the utilization of EAB-Navigate for tutoring coordination and documentation. In conjunction with the office of academic advising, facilitate an intervention process designed to provide students on probation or academic warning with the tools necessary for academic recovery. Provide high level academic coaching to at risk students, connecting them to peer or professional tutors and mentors or other sources of academic support. Participate in the UNV 101 committee to review, revise, and update the first-year experience curriculum (UNV 101) and content on an annual basis per new research and best practices, alignment with main campus curriculum and content, and University and divisional priorities and initiatives. Teach a minimum of 1 section of UNV 101 and 1 section of EDT 110R study skills per academic year.
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Master’s degree with 2 years of higher education student services work experience.
Consideration may be given to candidates with working knowledge of email marketing campaign products and best practices. Knowledge of BannerWeb, EAB/Navigate, and/or Canvas. Experience with public speaking, teaching, or training beyond the instruction of a FYE course. Experience with curriculum development and teaching of FYE courses. Experience with supervision or development of student workers. Evidence of experience working with students who may be underprepared for or at risk of not completing a college education. Proficiency in Google/Gmail suite of applications, Microsoft Office Suite of applications and a basic knowledge of social media. Knowledge of and proficiency with college student development theory and ongoing research and the evolution of best practices.
Special Instructions to Applicants:
Submit a cover letter, resume, and a 1-page statement addressing past and/or potential contributions to advancing diversity, equity, and inclusion. Inquiries may be directed to Tonia Hyllengren at firstname.lastname@example.org.
“Miami University, a student-centered public university founded in 1809, has built its success through an unwavering commitment to liberal arts undergraduate education, with complementary quality graduate programs, and the active engagement of its students in both curricular and co-curricular life. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions. Faculty and staff are highly valued for their contributions toward the Miami experience. Employees enjoy a competitive benefits package and stable work environment as they work to support the university’s educational mission. Miami’s main campus is located in Oxford, Ohio, 35 miles northwest of Cincinnati, with regional campuses located in Hamilton and Middletown, Ohio, and a center in Luxembourg. Known as one of the most beautiful campuses in the nation, Miami, the nation's tenth oldest public university, is recognized for its striking red brick Georgian-style architecture and tree-shaded lawns. Take a Virtual Tour from our website.”