Career Center

CougarCard Center Program Assistant

Title:
107M-YN_CS_NPS - Program Assistant

Business Title:
CougarCard Center Program Assistant

Additional Titles:

Location:
Washington State University

Employee Type:
Classified

Job Family:
Civil Service and Non-Permanent - OT Eligible

Position Details:

Summary of Duties:

The Program Assistant has extensive interaction with students, staff, faculty, parents, community members, and campuses to provide accurate information and assistance regarding the CougarCard program. This position coordinates services primarily at the service window, monitors operations of the University's Point of Sale (POS) System, receives and verifies financial transactions, verifies customer information, and coordinates the production of CougarCards, ID badges, etc. Monitors, updates and enters accurate information in CS Gold, Datacard, myWSU, QuickBooks, and other WSU record-keeping systems. Processes Registered Student Organization (RSO) check requests and IRIs. Manages RSO Signature Cards yearly. Handles RSO cash deposits. Presents training PowerPoint to new RSO Officers and REDs. Is the main point of contact for RSO financial questions. Manages RSO Cash Box rentals. Assists in training temporary student workers on card production and customer service. Act as backup for annual service and special project billings. Helps coordinate and present at the student information presentations during New Coug Orientation Sessions.

Required Qualifications:

• High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
  
• Demonstrated sensitivity to and experience in effectively working with diverse or multicultural student populations.
  

Preferred Qualifications:

• Eighteen (18) months of fiscally related work such as bank teller or retail sales clerk.
  
• Experience in automated ID systems, card technology, identification cards, OR equivalent education/experience.
  
• Experience using automated ID / access control systems or equivalent education/experience.
  
• Experience working with Microsoft Office programs (Word, Excel, Access, Outlook, etc.).
  
• Possession of, or ability to obtain by time of hire, a valid driver's license
  

Additional Information:

Area/College: Student Affairs
Department Name: CougarCard Center
City, State, Zip: Pullman, WA 99164
Department Link: cougarcard.wsu.edu/
Monthly Salary: Range 35 | $2,890 to $3,821 | Step A-M | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2022/04/2022-Benefit-Overview-for-Civil-Service.pdf. Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/
FTE: 100%
This is a permanent position.
Posting Close Date: Applicants must submit their completed application by February 6, 2023 at 11:59 p.m.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Application Instructions: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.
Required Documents:

• Resume
  
• Cover Letter
  

Time Type:
Full time

Position Term:
12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/CougarCard-Center-Program-Assistant_R-8537

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.







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