Career Center

Administrative Assistant for Student Success (71105)


Location: Brooklyn, NY

Description:
The Administrative Assistant for Student Success is responsible for providing administrative support for Pratt Institute's new Student Success Center, including front office reception along with special projects for staff members including events, research, workshops/program coordination, outreach, resource development and budget processes. The role assists with logistics and processes related to learning support, including processes for the Institute's retention software (Starfish). The position requires a high degree of confidentiality and discretion. Applicants should be adept at promoting a positive environment for diversity and inclusion.

Admin Duties and Responsibilities will include: The Administrative Assistant will be responsible for fostering a welcoming front office atmosphere and providing excellent customer service.

• Greet visitors at the front desk and direct them appropriately.
• Answering, screening and forwarding incoming phone calls.
• Responds to department(s) email, forwarding as needed as well as directing students to appropriate resources.
• Assist with special projects and events for Success staff members including research, workshops/program coordination, outreach, check-in and attendance tracking, resource development and budget support.
• Schedule meetings for the Director with outside departments.
• Assist with other duties as assigned.

Student Success Duties and Responsibilities: The Administrative assistant is responsible for providing administrative support to the Director and Assistant Director for all student success initiatives.

• Coordinates processes for learning support services, such as managing paperwork and processing hours/time sheets of part-time tutors, and scheduling appointments.
• Provides logistical support for the First Year student academic success program (Pilots).
• Assists with monitoring and tracking of students through the Institute's retention software (Starfish), including assistance with workflows around clearing notifications/alerts.
• Works with Peer Student staff to coordinate front end management for tutoring and assigning immediate front office tasks and providing direction for prioritization of tasks.
• Assists with identifying and mapping out support services available in various offices across campus.
• Supports budget processes including invoices, EMS, student employment payroll and timesheets, ordering items for the office, rectifying the department credit card and processing receipts.
• Other data entry and processing of student records.
• Create and distribute event information (flyers, electronic posts)
• Use interactive strategies that acknowledge and value cultural diversity, draw on the diversity of students' experiences in planning, assessment, learning goals and approaches, survey activities, and demonstrate a positive appreciation of people and their cultural values.

This is an OPEIU Local 153 Clerical position. The Salary Range is $48K to $52K + Generous Benefits including:

• 403B Retirement Program
• Supplemental Retirement Account
• Tuition Benefits for Employees and Dependents
• Tuition Exchange Program
• Summer Hours
• Flexible Spending Accounts - commuter, medical, dependent care
• Childcare Benefit
• Basic life and AD&D insurance provided by Pratt
• Medical, Dental, and Vision Care Coverage
• Paid Time Off - vacation days, sick leave, winter break, and major holidays off
• Additional Perks - free entry to select museums and cultural institutions, free use of campus recreation facilities, affordable on-campus parking

A top-ranked college with opportunities in art, design, architecture, liberal arts and sciences, and information studies, Pratt offers nearly 50 undergraduate and graduate degree programs. The Institute's impact expands beyond its 25-acre residential campus in Brooklyn to cutting-edge facilities throughout the borough, an additional historic building and public gallery in Manhattan, as well as an extension campus, PrattMWP College of Art and Design in Utica, New York.


Qualifications:
Education: High School or GED required, BA preferred.

Experience: Two or more years experience working with college student populations a plus.

Required Skills:

• Excellent communication skills and the ability to work on a team and follow instructions.
• Independently Proficient in the Google Suite applications.
• Exceptional customer service skills.
• Exceptional organizational skills.
• Preference will be given to candidates with documented experience working with English Language Learners, diverse and at-risk populations.

For campus access requirements related to COVID, click here


Application Instructions:
To apply, visit https://apply.interfolio.com/120189

Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law.Pratt Institute recognizes and values the benefits of a diverse workforce.








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