Career Center

Program Specialist, Military and Veterans Support

Ohlone College

Ideal Candidate Statement: The ideal candidate for this position will be responsible for the day to day operation of the center as well as assist with programing and audits specifically for Veterans Affairs. In order for this individual to be fully successful, they would need to currently posses or have working knowledge of the following;

Working knowledge of Veterans programs, needs analysis, policies and procedures.

Excellent verbal and written communication skills to provide information and services to students, faculty, staff, and other constituents on a daily basis.

Working knowledge of the basic principles and practices of recruitment.

Ability to rapidly acquire a working knowledge of the specific objectives of Veterans Services and its relationship to the total campus operation.

Experience interpreting and applying program rules and regulations.

Demonstrated ability to complete complex series of processes with accuracy and attention to detail to ensure the correct processing of applicant data and awarding of aid.

Demonstrated experience supporting and utilizing integrated student information systems, within a post-secondary environment.

Demonstrated ability to concentrate with numerous interruptions and to prioritize work to assure the completion of tasks within acceptable deadlines.

Demonstrated ability to reason logically, draw valid conclusions and make appropriate recommendations for review and correction of records as indicated by discrepancy reports.

Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Understanding of and sensitivity to educational equity cultural issues to support partnerships and provide services.

Must be computer literate (database, electronic mail, word-processing, and spreadsheet applications in a PC windows environment).

Strong written and oral communication skills to present admissions and outreach information, as well as provide excellent customer service.

Experience in public speaking to communicate program requirements.

Ability to establish and maintain effective working relationships with a wide range of staff, administrators, and the general public to support programs.
Ohlone prides itself as a Learning College with the motto of 'A World of Cultures United in Learning' and we are looking for staff who embrace diversity in serving students of varied backgrounds and learning styles, highly ethical, trustworthy, credible, loyal and is respectful of diverse views and opinions;

The college has a firm commitment to environmental sustainability and looks to all employees to support this important goal.



Job Description Summary: This is a 12 months, 75% Classified position

DEFINITION

Under general supervision, process and certify student applications for Veterans Administration Educational benefits in accordance with legal guidelines. Monitor student progress, process documents for payment of Veteran's benefits. Provide technical assistance and information to students, staff and the public. Monitor the daily operation of the Military & Veteran Student Success Center. Assist in increasing the number of veterans by reaching out and attending outreach events and workshops. This position reports directly to the Financial Aid Supervisor/Veteran Affairs Coordinator.



Essential Duties: ESSENTIAL DUTIES

1. Guides students using VA benefits through the Districts registration process and the process to apply for educational benefits;
2. Understand Federal and State Education Codes regarding residency for military/veterans/dependents. Assist with the process to update the status.
3. Review applications and other information required to certify student enrollment status for VA benefits; determine appropriate VA educational program and eligibility and provide necessary forms; design and develop procedures, forms, applications and other informative materials ;
4. Monitors the enrollment status of veterans and other eligible persons to keep the VA informed of any enrollment changes in timely manner;
5. Work closely with the other related Departments to inform updates in policies, address and resolve programs where appropriate;
6. Understand Federal and State Codes regarding residency/tuition waiver for military/veterans/dependents. Assist with the process to update the status.
7. Maintain student VA records in accordance with VA regulations and audit records to ensure accuracy; research data; prepare files for auditors; generate reports for district, state and federal agencies.
8. Monitor the day-to-day operation of the Military & Veteran Student Success Center;
9. Plan and organize VA Work Study student activities; approve, monitor and sign timesheets for VA Work Study students and resolve payment discrepancies.
10. Prepare and transmit correspondence for students regarding VA eligibility, student status and other information; respond to requests from other educational institutions/agencies for the verification of student status and records; ensure proper releases are on file to safeguard student privacy; initiate and compose correspondence as appropriate.
11. Develops reports related to students utilizing VA benefits;
12. Provides referrals for specialized support services such as assisting veterans with finding on or off campus employment, housing, community resources, rehabilitation services, counseling services, and to external Veterans Administration (VA) services
13. Performs outreach to veterans and other military personnel through veterans and civic organizations throughout the district service area; educates prospective students on VA benefits and educational opportunities at the college.
14. Interpret and apply pertinent federal, state, and local policies, laws, and regulations as it relates to the position
15. Perform other related duties as assigned.



Knowledge, Skills, and Abilities: KNOWLEDGE OF

1. U.S. Department of Veterans Affairs School Certifying Official Handbook and federal and state regulations applicable to education benefits for eligible veterans.
2. Family Educational Rights and Privacy Act (FERPA);
3. Applicable sections of the federal and state education code relevant to assigned responsibilities.
4. Data gathering software;
5. Web-based applications related to VA certification for education benefits;
6. General office software and equipment.

ABILITY TO

1. Apply and explain laws, rules, regulations, policies and procedures regarding student VA benefits .
2. Learn, interpret, apply and explain laws, rules, regulations, policies and procedures relating to admissions and records.
3. Keep current on and implement changes to VA regulations and benefits;
4. Ensure that information is efficiently provided to the VA including meeting required deadlines;
5. Notify supervisor/s of any internal problems that may impact service to students using VA benefits;
6. File documents accurately; maintain records as required;
7. Communicate effectively, orally and in writing;
8. Develop and maintain effective working relationships with District personnel, students, outside agencies and departmental visitors.
9. Work independently with little direction
10. Use data gathering software and applications to run reports;
11. Use web-based applications to certify eligibility for VA benefits and provide the VA all information it requires;
12. Use general office software and equipment to develop reports, aggregate data, and communicate with District personnel and students.
13. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.



Education and Experience: MINIMUM QUALIFICATIONS

Any combination equivalent to an Associates degree and two years of related work experience.
Experience working directly with Veterans Affairs and/or military affiliated students.



Preferred Qualifications:

Salary Range:
CSEA Salary Schedule Range # 36$58,176$64,152$74,292

Posting Number:
S199-14

Close Date:
2/15/2023

Foreign Transcripts:
Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

Benefits Statement:
HEALTH AND WELFARE BENEFITS

1. Medical, dental, vision, life insurance, EAP and LTD
2. Membership in Public Employees Retirement System Candidates hired on or after January 1, 2013 are subject to restrictions imposed by PEPRA)
3. Contribution to O.A.S.D.I. (Social Security)
4. Paid vacation
5. Paid sick leave
6. Paid holidays and district-paid floating personal days
7. Summer 4/10 schedule (Fridays off)
8. Longevity pay step increase based on your years of service
9. IRS Section 125 Flexible Medical Spending Plan
10. 457(b) Deferred Compensation Plan (employee contributes)
11. 403(b) Tax Shelter Annuity Plan (employee contributes)

Benefits will be prorated for positions less than 100%

Immigration Reform & Control Act of 1986:
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal 'Immigration Reform & Control Act of 1986.'

District Statement:
A multi-campus single community college district, Ohlone College is located in the southern portion of the San Francisco Bay in California; serving 12,000 students per year. The District has a main campus in the City of Fremont and a newly constructed campus in the City of Newark. Ohlone College is an ethnically diverse institution that promotes innovation and continuous improvement in departments and divisions. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historical Mission. The Newark Campus is located near Interstate 880 and emphasizes programs in health, environment, and technology.

EEO Statement Summary:
The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.

If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.

Conditions of Employment: Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts, proof of freedom from tuberculosis and proof of vaccination from COVID-19. In addition, you will be required to provide identification and employment eligibility as outlined in the federal 'Immigration Reform & Control Act of 1986.' Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance. Employees must be California residents on their date of hire and for the duration of their employment with Ohlone Community College District.

To apply, visit: https://employment.ohlone.edu/postings/48776









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