Montgomery College, Office of Student Affairs/Assessment and Testing Centers unit, has a need for an Assessment Center Manager #P002514. Work hours are typically between the hours of 8:30 AM and 5:00 PM Monday through Friday with some evening and Saturday hours. This position requires traveling between the three campuses, working remotely and in-person for various student services. This is a non-bargaining, Exempt, Grade 29 position. This
position is located in Takoma Park/Silver Spring- Nunley Student Services Center, MD.
Montgomery College promotes and creates a working and learning environment rooted in the basic tenants of fairness, diversity, and inclusiveness.
Work involves developing and recommending of assessment policies, implementation of assessment procedures and coordination services with a variety of College offices, area high schools and external organizations. The incumbent may work with faculty to develop new programs or strategies for meeting the academic needs of students and may perform the duties of the staff supervised. Contacts are with College administrators, faculty, staff, students, and representatives of area high schools and other external organizations.
Duties include but are not limited to:
Manages and/or directs all operations of an assessment center.
Evaluate the training needs of staff and coordinate and/or conduct in-house training.
Approve overtime, leave request, and schedules.
Support faculty by assisting with pilot projects, identifying students in the target populations, compiling data, administering assessment instruments, and collaborating with the Office of Information Technology to develop technology to further enhance program operations.
Determine the appropriate use, maintenance, troubleshooting, repair, or replacement of hardware and software.
Maintain a large database system for in-house data collection and analysis and compile statistical and narrative reports.
Adhere to local, state, federal and nationally accepted guidelines for managing a testing center, directing testing programs, safeguarding test materials, and maintaining the integrity of all testing programs.
Coordinate and implement academic-support initiatives with area public high schools to assess college readiness.
Provide support for standardized testing for professional organizations and students enrolled at other educational institutions.
Coordinate the development and revision of assessment policies in conjunction with student development and instructional deans, department chairpersons, and representatives of diverse college-wide committees and offices.
Implement assessment procedures and conduct strategic planning for the Center.
Manage and make recommendations on center budget for personnel, supplies, and equipment.
Bachelor's degree in counseling, education or a related field is required.
Five years of progressively responsible experience administering a comprehensive college or certified testing center serving a diverse population.
Two years of supervision experience including experience with recruiting and coaching.
Understanding of the function and implementation of Assistive Technology in compliance with ADA accommodations.
Assessment staff are expected to have access to a personal device with virus protection that can connect to the internet outside of the work location (i.e., office, classroom, college campus) .
Successful candidates will have a demonstrated commitment to promoting diversity, inclusion, and multicultural competence in an educational and work environment and must be willing to contribute to the College's strategic plan of inclusion.
Montgomery College (MC) provides an MC e-mail account and access to the learning management system (LMS) to provide student services. *If you do not have access to a personal computer, please notify the committee chair at the time of the interview. Subject to available funds, the college may be able to provide temporary access to resources.
Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship
Bilingual in one of the most common second languages spoken in Montgomery County (Spanish, Amharic, Chinese, Vietnamese, or French).
Effective written, verbal, and interpersonal communication skills.
Experience with student information systems (e.g., Banner), advising platforms (e.g., Starfish), communication platforms (e.g., Zoom, MS Teams), scheduling platforms (e.g., Register Blast), and learning management systems (e.g., Blackboard).