Student Success Advisors will advise students on various university and program resources, time management resources, and program benchmarks. With a campus mandatory advising model, Student Success Advisors work consistently with their assigned advisees, but also with prospective and continuing undergraduate and graduate students.
Student Success Advisors rely heavily on significant use of communication via phone, videoconference, email, and other forms of communication. Student Success Advisors are self-starters, quick learners and are motivated by working in a collaborative environment.
Minimum Education and Experience Requirements:
A master's degree in higher education or in a related area, OR hold a master's degree with at least 3 years of related work experience with a university or college setting.
Preference will be given to candidates who possess the following:
Strong communication, interpersonal, and organizational skills as well as demonstrated professionalism in effective judgment and professional integrity.
Ability to manage time effectively in a busy environment.
A commitment to customer service.
Experience with and a passion for advising students from diverse backgrounds in both face-to-face and online environments.
Strong technical skills and ability to utilize and learn various software applications, learning platforms, Microsoft office suite, and technology-based delivery systems.
Required Certifications or Licensure:
Primary Purpose of Organizational Unit:
The Student Success Center in the College of Health and Human Services (CHHS) at the University of North Carolina Wilmington (UNCW) works to develop and provide programs and services for students, staff, and faculty that foster excellence in the student experience at UNCW and position students for success as they continue in their chosen career paths. The center houses caring individuals who are passionate about and dedicated to helping students identify and achieve their educational and career goals.
The Student Success Center works collaboratively with other units across campus (e.g., the Career Center, University College, etc.) to achieve the following:
Provide academic advising
Student success programming initiatives
Support program recruitment and admissions provide major, career, and graduate school guidance
Support internship, clinical, and field placement for students
Perform assessment, monitoring, and reporting related to these services
Develop other services and programs that will foster student and alumni success
About The University of North Carolina at Wilmington
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.UNCW has been part of the University of North Carolina System since 1969.