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Posted: 05-Jan-23
Location: Cincinnati, Ohio
Salary: Open
Internal Number: 91805-en_US
Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL
Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls "the most ambitious campus design program in the country."
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC's momentum has never been stronger. UC's annual budget tops $1.6 billion and its endowment totals $1.9 billion.
About the Department
Student Support Services program is part of the TRIO family of programs and helps low-income, first-generation, and students with disabilities achieve their dreams of higher education. TRIO/Student Support Services is federally funded by the U.S. Department of Education.
Our goal is to increase the college retention and graduation rates of its participants and facilitate the process of transition from one level of higher education to the next.
Job Overview
The Program Coordinator (TRIO Student Support Services) will coordinate and provide day-to-day individual and group services to qualified participants in the TRIO Student Support Services program, focusing more intensely on individual services to students. The program coordinator will provide support for students toward college success including support and referrals in academic, financial and social contexts. The program coordinator will help students navigate their college experience by collaborating with campus constituents in Academic Advising, OneStop, Student Life and Academic Affairs. Additionally, the program coordinator will carry out a wide variety of administrative task allowing for successful administration of the federal TRIO SSS grant program.
The UCBA TRIO Student Support Services program is federally funded by the U.S. Department of Education. This is a 100% full time and effort, 12-month, renewable (based on successful grant funding) position. This position reports to the Director and carries an individual caseload of students while providing required and optional services to the participants per the grant requirements. This position may require evening and weekend hours ND may require some regional, state, and national travel.
Essential Functions
- Coordinate designated educational or student service program(s); ensure policies and guidelines are followed.
- Evaluate program outcomes and make recommendations for change as needed.
- Prepares, collects, analyzes, and synthesizes a wide variety of data to successfully complete annual federal reporting and divisional benchmarks.
- Track status and progress of program participants, including new program participants, inactive program participants, and/or program participants currently not in good academic standing.
- Assist in the monitoring and evaluating of retention and outreach strategies; make suggested changes as appropriate.
- Coordinate meetings, conferences, or special activities.
- Collaborate with schools, departments, colleges, faculty members, etc., regarding program(s).
- Assist with recruitment of incoming freshmen and new students into Student Support Services Program
- Provide personalized outreach routinely – such as phone calls, text messages and emails – regarding registration, advising, financial aid, and personal challenges/responsibility to a caseload of defined students.
- Conduct 1:1 monthly with each student to provide specific support or assistance on an individual basis; refer students to applicable support resources with each assigned student. Through these meetings – and other communication - provide support on resolving challenges, referrals as appropriate, discuss success strategies in areas such as task and time management, balancing school with demands and challenges outside of school, adjustment to the academic demands of college and other pertinent areas.
- Provide support that will positively impact retention, graduation and success beyond graduation.
- Build a personalized relationship with each student, and positively impact student transition to college, academic engagement, well-being and balance, capacity to resolve challenges, sense of belonging at the college and university, awareness of and facility with financial aid processes, and utilization of a gamut of college and university resources.
- Provide individual personal coaching for students in need of assistance/guidance and academic coaching to Student Support Services students
- Monitor and document all student contacts and services provided in Blumen through graduation.
Essential Functions Continued
- Assist Student Support Services students with Appeals process if dismissal process is enacted.
- Assist in grant aid process.
- Assist in completion of Student Support Services APR.
- Coordinate evaluation of student's academic deficiencies.
- Assist in arranging and attending field trips, cultural enrichment and personal development activities.
- Participating in professional development – where available and as feasible – pertinent to success coaching.
- Maintain communication with other professionals associated with programs with which particular students are affiliated.
Required Education
- Bachelor's Degree.
- Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
One (1) year of program coordination experience.
Physical Requirements/Work Environment
- Office environment/no specific unusual physical or environmental demands.
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
- Competitive salary range dependent on the candidate's experience.
- Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
- Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
- Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
- Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
- Tuition remission is available for employees and their eligible dependents.
- Enjoy discounts for on and off-campus activities and services.
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.
REQ: 91805
SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN
