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BSBA Online Program Administrative Coordinator (Administrative Support Coordinator II)

Job No: 521755
Work Type:
Locations: San Diego
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)


Position Summary

The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, an Associate Dean for Academic Affairs, an Assistant Dean for Student Affairs, a Director for Resource Management, a Director of Marketing & Communications, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for Assessment, a Director for the Career Management Center, and a Managing Director for the Wendy Gillespie Center for Advancing Global Business.

The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters degree programs. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the Center for Artificial Intelligence and the Aztec Consulting Center, which are critical for the implementation of its strategic plan.

The BSBA Online Program Administrative Coordinator (Administrative Support Coordinator II) serves as a staff member in the Fowler College of Business (FCB) assigned to Specialized & International Programs, Online Degree Completion Program. The position has responsibility for the administrative and support services of this fast-paced, dynamic, customer-service oriented program. The coordinator works closely with the BSBA online academic program director in the Fowler College of Business and SDSU Global Campus across a wide variety of areas including, but not limited to, planning, scheduling and staffing of classes; preparation and submission of course proposals for approval; current and prospective student support; communication and coordination with academic advisors in the FCB Center for Student Success and provision of faculty and office support. The program coordinator uses independent decision-making in solving and troubleshooting problems as they arise. The program coordinator interacts with and provides a high level of support to various constituents and groups including students, faculty, representatives from university divisions and auxiliaries as well as the general public. The coordinator uses various forms of communication in order to successfully perform the position responsibilities including phone, email, video conferencing, fax and mail.

For more information regarding Fowler College of Business, click here.

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation.

Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Specialized Skills

• Two years or more of on-line learning operations knowledge within higher education
• Proficiency with Google platforms (Drive, Calendar, etc.) and MS Office programs

Preferred Qualifications

• Two to four years of self-support (on-line) program related experience
• Demonstrated ability to work with a diverse population, including management level contacts as well as clients and prospects
• High level of professionalism and maturity
• Customer service experience and ability to respond to the needs of current and prospective students
• Previous experience with CRM (database management) platforms

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $3,865 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $3,681 - $6,034 per month.

SDSU Vaccine Policy

The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on January 16, 2023. To receive full consideration, apply by January 15, 2023. The position will remain open until filled.

The person holding this position is considered a limited mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Tina Deesen at mailto:[email protected]


Advertised: Dec 30, 2022 (9:00 AM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/521755/bsba-online-program-administrative-coordinator-administrative-support-coordinator-ii







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