Undergraduate Student Services Professional - Dept. of Mathematics
University of Minnesota Twin Cities
Location: Minneapolis, Minnesota
Salary: 48,515.90 - 80,051.24
Internal Number: 353353
The School of Mathematics at the University of Minnesota seeks an undergraduate student services professional to support the daily and strategic operations of the Math Undergraduate Programs Office. This position is supervised by the Departmental Administrator and will work directly with the Director of Undergraduate Studies (DUGS). The position will work independently much of the time and act as a department resource for faculty, staff and students on issues related to the University, College and Department undergraduate education policy, procedures and resources. Expected salary range = $60 - 62K.
Responsibilities: (55%) - Educational Programs & Student Services Strategic Planning â— Research and support the development of a strategic plan for growth of undergrad programs. â— Oversee compliance of the educational programs to relevant University and external policies and procedures. â— Develop and implement standard operating procedures for all educational programs, including the Mathematics Center for Educational Programs (MathCEP) and MCFAM. â— Collaborate with the Finance Manager in the preparation of the department’s annual budget based on instructional staffing, enrollments, and costs. â— Project and monitor instructional costs relative to budget allocations in coordination with the Finance Manager. â— Coordinate Alumni relations with UMF and the Department including solicitation and retention of information. â— Collaborate with the Undergraduate Director on the course scheduling and instructor assignment process. â— Coordinate with the Graduate Program Coordinator on TA preferences and assignments â— Recruit and hire undergraduate TAs and other student employees. â— Develop standard procedures for evaluating, promoting, and retaining student employees. â— Serve as staff advisor for Math student groups. Ensure groups adhere to department and university policies and procedures. Actively monitor group finances and accounts. Update student group google site as needed. â— Advise faculty and instructors on Canvas site best practices. First point of contact for troubleshooting. â— Collaborate with Communications Coordinator to Develop and maintain marketing plans for educational programs.
(30%) Strategic and Operational Curriculum Administration â— Analyze enrollment and student data to identify histories and trends in order to respond to changing curricular needs. â— Forecast and recommend curricular changes taking into account enrollments, department, collegiate and university guidelines, and budget. â— Analyze reports and data to formulate and propose improvements in curriculum management and planning. â— Collaborate with faculty, the DUGS, and undergraduate advisor to develop new courses and facilitate the new course proposal process, serving as the subject matter expert on new course proposals and course re-certifications. â— Research, recommend and collaborate with the DUGS on curricular possibilities, such as new courses, alteration of current courses, and other improvements to increase enrollments and student success. â— Collect and analyze detailed course scheduling and enrollment, so that the curriculum committee in the unit can most efficiently modify curricular plans. â— Support faculty with implementing new curriculum and/or programs. â— Communicate with external departments to ensure that cross-listed courses are set up and that theme-related courses do not overlap.
(10%) Coordinate undergraduate program and recruiting events â— Work with student services and department support staff to organize undergraduate events. â— Collaborate with communications staff to develop, maintain, and update recruitment and event materials. â— Coordinate prospective student visits with current students and faculty. Maintain relevant recruitment tools (videos, photos, webinars, etc.). Collaborate with CSE Transfer Admissions Counselor and CSE Student Services on recruitment initiatives and programs. â— Maintain and update language and materials for undergraduate program websites. â— Work with CSE Outreach and DEI Coordinator on increasing diversity within the undergraduate program, developing bridge programs and activities â— Math alumni coordinator
(5%) Other Duties: â— Serve on department, college and university committees as needed. â— Serve as instructor for CSE 1001 (optional).
Required qualifications: â— BA/BS plus at least 4 years of related experience, or master’s degree plus at least two years of experience.
Preferred qualifications: â— Bachelor’s or Master's Degree in the Mathematical Sciences â— Knowledge of / or experience with UMN curriculum-related systems and student record systems and databases such as PeopleSoft, Program Curriculum Approval System (PCAS), Electronic Course Authorization System (ECAS), Academic Progress Audit System (APAS) and Collaborative Class Scheduling system (CCS). â— Ability to work independently and be part of a team environment. â— Demonstrated commitment to equal opportunity, diversity, equity, and inclusion. â— Demonstrated ability to work with people from a broad range of cultural backgrounds. â— Demonstrated ability to prioritize multiple responsibilities with high attention to detail. â— Excellent verbal and written communication skills. â— Listening, interpersonal, and counseling skills along with the ability to use those skills with a highly diverse clientele of students and faculty. â— Will handle confidential and personal information with discretion and in accordance with FERPA.
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.