Graduate Support: 30% - Serve as main contact for inquiries about graduate admission, including e-mails and phone calls with prospective students. - Participate in and monitor policies that impact graduate education at College and University level. - Develop and maintain content of recruitment materials, attend recruiting events, and provide information and answer questions. - Arrange travel for selected prospective student visits including airfare and hotel and local arrangements, schedule visits with faculty and students. - Gather and process graduate application packages through the ApplyYourself system. - Coordinate the preparation of graduate student award nominations on behalf of the DGS and the nomination committee. - Help prepare reports regarding graduate program. - Coordinate the review and update of graduate handbooks, forms, and web content. - Coordinate fall orientation for new students. - Track graduate student registration to ensure graduate students are on track for graduation. - Handle Graduate School Forms necessary for matriculation. - Collect and track relevant data on the graduate program and students, including fellowships, funding, and placement for majors and minors and enter data in GradTracker system.
Student Support: 35% - Work with Department Chair and Department Administrator to ensure curriculum and instructor/TA assignments are correct. - Assist faculty, instructors, and students with grades and registration issues, including waitlists. - Assist students with registering for research practicums and directed studies. - Assist the Director of Undergraduate Studies with Scholarships / Internships. - Assist the CSA student association with their activities, including alumni events. - Set up and distribute class evaluation materials each semester, collect and submit evaluations; maintain records of class evaluation scores for faculty, instructors, and graduate students. - Manage and monitor deadlines for ECS Curriculum. - Maintain curriculum in ECS. - Enter Communication Studies curriculum into the system. - Enter instructor and teaching assistant appointments into the system. - Manage and monitor deadlines to assure timelines are met.
Department Administrative Support (35%) - Serve as the Communication Studies Office Coordinator. Answer general inquiries, routing calls to appropriate people and answering general inquiries regarding the Department of Communication Studies. - Provide administrative support to the Department Chair and Administrator. - Serve as manager to the departmental email account: respond to inquiries, management departmental address lists and listservs. - Handle incoming and outgoing mail, deliveries, and courier services. - Faxing, copying, scanning, errands, and ordering of office supplies and textbooks. - Collect and distribute informational materials related to events, policies and procedures, deadlines, and other departmental information and communication. - Gather information from faculty, staff, and students to update both online and print materials. - Oversee department copier maintenance and purchase including supplies and web access for faculty and staff; provide assistance in technical support issues and maintain inventory of equipment and computers. - Create and develop spreadsheets, reports, PDF documents and PowerPoint presentations to support unit operations. - Assist with the production of COMMPOST, our departmental newsletter. - Attend trainings, workshops and seminars as needed. - Make sure public space is kept clean and orderly. - Other tasks to be determined.
High School Diploma/GED and four years of related office experience. Training/education may be substituted for some of the years of experience.
Demonstrated computer experience to include word processing, spreadsheets, and databases.
Solid customer service skills
Four-year college degree
Prior University of Minnesota experience
Student records, course scheduling experience
Experience with event planning and project coordination
Outstanding verbal and written communication skills
Demonstrated time management and problem-solving skills
Resourcesul team player who excels at building trusting relationships with customers and colleagues.
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.