To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.
If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or [email protected].
Job Description Summary
The Director of Accounts Receivable is responsible for managing the University’s accounts receivable function which includes student billing, tuition and fee assessment, cashiering, payment plans, refunds, collections and form 1098-T preparation. The Director of Accounts Receivable is located on Michigan Tech’s campus in the Student Financial Services Center and will provide excellent customer service to students and work collaboratively with the student financial aid office.
Essential Duties & Responsibilities (other duties may be assigned)
1. Responsible for tuition and fee assessment in accordance with Board-approved rates, and responsible for producing student bills. 2. Supervise the receipt and deposit of all fund received by the University, including tuition, room and board, Federal grants and other income. 3. Responsible for generating refunds to students and third-parties in a timely manner. 4. Assist students, parents, and other student service departments with research and analysis of student accounts and make decisions to resolve complex student account problems or discrepancies. 5. Collaborate with other university departments to routinely test and manage system integration for business processes. 6. Perform daily reconciliations of general and subsidiary ledgers and payment gateway. 7. Oversee collection process of student debt. 8. Keep up-to-date on federal rules and regulations that pertain to student finances such as cash management, form 1098-T preparation, collections, and Perkins loan program. 9. Lead team of exempt and non-exempt staff to provide excellent customer service to students and other constituents. 10. Develop and implement policies and procedures for effectiveness and efficiencies while adhering to rules, regulations and internal controls. 11. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives. 12. Apply safety-related knowledge, skills, and practices to everyday work. 13. Other duties as assigned.
• Demonstrated ability to maintain confidentiality of student and financial records and information. • Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff. • Demonstrated ability to analyze problems in ERP software and recommend improvements. • Demonstrated excellent customer service focus, with ability to provide directions, information and answers accurately, professionally, tactfully and in a timely manner. • Demonstrated commitment to contribute to a safe work environment.
Desirable Knowledge, Skills, and/or Abilities
• Knowledge of Federal regulations in higher education, such as FERPA. • Knowledge of collection laws.
Required Training and Other Conditions of Employment
Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.
Required University Training:
Employee Safety Overview
Anti-Harassment, Discrimination, Retaliation Training
Annual Data Security Training
Annual Title IX Training
Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.
Other Conditions of Employment:
The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities
Full-Time Equivalent (FTE) % (1=100%)
Title of Position Supervisor
Executive Director of Financial Services & Operations/Controller
Internal & External Posting
Special Instructions to Applicants (if applicable)
Please provide contact information for three (3) professional references in the reference section.
Our scope is international. Our approach interdisciplinary. We work at the intersections of communication, composition, literature, modern languages, philosophy, rhetoric, visual studies, linguistics, gender studies, and technical communication. Our students develop the communicative, analytic, and cultural knowledge to thrive in all aspects of their future lives.Applications from women and BIPOC scholars are highly encouraged by both the department and the institution. Michigan Tech is building a culturally diverse faculty committed to teaching and working in a multicultural environment and strongly encourages applications from all individuals.