Schedule Information: Monday thru Friday, 8:00 to 4:30
Hours per Week: 37.5
Benefits: Health, Dental, Life & Disability Insurance; Sick, Vacation, and Holiday pay; Personal Business; Education Assistance: Tuition Waivers at Harper & Professional Expense
Work Conditions: Work is primarily indoor and sedentary in nature.
Duties of Position:
General Function: Responsible for five major areas: Business Office management; student accounting; Enterprise Resource Planning (ERP) coordination; cash management; and cash and data security. Works in conjunction and collaboration with the Registrar, Director of Financial Assistance and Director of One Stop to provide a seamless student service experience due to the integrative nature of student accounts.
Manages and provides leadership to Business Office staff. Responsible for all personnel decisions in conjunction with the Controller.
Initiates, develops, evaluates and makes final recommendations of Requests for Proposal (RFP’s) for but not limited to: armored car service; IRS Form 1098T printing; collection agency services; credit card processing; online payment & payment plan services.
Adheres to the Family Educational and Privacy Act (FERPA) while managing sensitive confidential information to diagnose and analyze the various facets of each student’s financial situation.
Leads student account collections activities, suggests new operational tools, recommends write-offs of uncollectible student balances, and determines the effectiveness of student payment plans.
Provides periodic review and analysis for student accounts as needed to approve student refunds for payment, minimize overdue student balances, Coordinates registration processes in collaboration with the offices of the Registrar, Admissions and Financial Aid. Anticipates communication needs and prepares communications for the web, catalog and schedule of courses.
Responsible for setting up the credit course tuition and fee rates for each semester which brings in approximately $46 Million in revenue.
Oversees the collection of delinquent student receivables. Manages relationships with collection agencies and the State of Illinois Local Debt Recovery Program for delinquent account efforts.
Supports and implements new college initiatives that impact student billings, payments or student accounts.
Liaisons with Accounting Services to ensure proper recording of SIS to EBS (Oracle G/L, A/P, etc.).
Coordinates internal processes and external vendors to produce IRS Form 1098T Forms in accordance with current IRS regulations. Responsible for the accuracy of the student IRS Form1098-T’s.
Manages the implementation, enhancements, maintenance and regular upgrades of the Student Finance system (Ellucian Banner) and online payment products; serves as liaison to IT and external service providers; reviews and recommends policy or procedural changes due to continuous improvement or change in environment; identifies and develops additional functionality available in SIS; provides business process analysis and system administrator support during and after implementations or upgrades. Coordinates the necessary student service departments in completing set ups and providing testing representatives for student system upgrades related to registration and payment. A member of the SSAT committee who along with administrators from other service/IT areas evaluate, approve, and plan changes to the Banner system.
Identify, investigate and troubleshoot student, payment or other online system problems and coordinate with the campus IT department and/or external vendors for corrective action. Be available 24/7 for system problems and validation that planned upgrades are completed satisfactorily.
Responsible for development and completion of necessary data collection and maintenance, including obtaining detailed specifications from users to ascertain specific output information requirements and designing reports. Completes external reports such as the NACUBO Benchmarking Survey. Prepares spreadsheets and generates Cognos and Ellucian Banner reports.
Ensures the accurate, efficient processing of student payments and other college income though proper cash management and compliance with college policies and procedures
Evaluates operations and provides best practices and guidance for campus departments that have payment opportunities for their products or services. Establishes polices and directs business office staff to provide training for employees who handle cash and checks on campus.
Completes college bank ACH and wire transactions for payroll, international (study abroad), and other financial transactions.
Cash and Data Security
Provides a centralized area for cash depositing for the campus. Responsible for the safeguarding of cash and check handling campus wide.
Establishes, monitors and maintains internal controls and policies & procedures to prevent and detect fraud
Implements and maintains red flag, quality assurance and risk management programs for the business office only and those in conjunction with other student service or administrative areas.
Establishes, monitors and maintains policies & procedures for the business office and campus wide with regards to Payment Card Industry (PCI) standards.
Performs related duties as assigned.
Educational Requirements: Bachelor's degree accounting, finance or related field. Master’s preferred.
Experience Requirements: Five years related experience with some supervisory experience required. Experience with student accounting, banking, and credit card payment systems expected. Experience with various data retrieval and management software required. Experience with Oracle financials, Ellucian Student Banner and NelNet payment products preferred. Excellent problem resolution and customer service skills needed. Experience in an institution for higher education required. Advanced knowledge of state and federal laws and regulations regarding student financial aid, red flags, fraud prevention and PCI standards needed.
Application Review Date:Applications are accepted until the position is filled though priority will be given to applications received on or before January 6, 2023.
Required Documents:***A resume and cover letter are required to complete the application process***
* Official transcripts required upon hire * Employment is contingent upon Criminal Background Check. * Employment sponsorship is not available.
Harper College is an Equal Opportunity Employer. We strive to create an inclusive learning and working environment where individual differences and identities are respected, valued and embraced. We encourage women, people from historically underrepresented groups, individuals with disabilities and veterans to apply.
Harper College is a comprehensive community college dedicated to providing excellent education at an affordable cost, promoting personal growth, enriching the local community and meeting the challenges of a global society. The specific purposes of the College are: To provide the first two years of baccalaureate education in the liberal and fine arts, the natural and social sciences and pre-professional curricula designed to prepare students to transfer to four-year colleges and universities; To provide educational opportunities that enable students to acquire the knowledge and skills necessary to enter a specific career; To provide continuing educational opportunities for professional job training, retraining and upgrading of skills and for personal enrichment and wellness; To provide developmental instruction for under-prepared students and educational opportunities for those who wish to improve their academic abilities and skills; To provide co-curricular opportunities that enhance the learning environment and develop the whole person. Essential to achieving these purposes are all of the College's resources, support programs and services.