The Administrative Coordinator is responsible for developing effective systems for managing the CAMD Advising and Coop departments' administrative and operational needs and for providing planning and oversight for the CAMD Advising and Coop suite.
This Administrative Coordinator will support the Coop Department by creating and updating company contact and job records in NUworks, sending and tracking scholarship information to all students, scheduling course sections, coordinate with the Registrar on room placements, and overseeing coop event operations.
The Administrative Coordinator will support the Advising Department by working with advisors, students and other colleges on the process for petitioning, tracking and evaluating transfer credits, and train new academic advisors on transfer credit procedures. They will also manage the CAMD Advising inbox and process all minor requests, assist in the advertisement of on-campus events and courses to students, and administer basic academic advising and maintain ability to read degree audits.
They will provide a comprehensive range of duties to ensure overall efficiency of daily operations in the office, including meeting logistics, contact and department coverage lists. Responsible for managing and maintaining office supplies and equipment, as well as overall office maintenance (ordering, repairs, clean-up of all common areas in office which could require collaboration with facilities department).
This person will have the responsibility of hiring and training staff of work-study students. This includes the recruitment and hiring process, training, scheduling, and supervision to serve as the central communication resource for the office by providing customer service to NU community and public. This includes welcoming and assisting visitors, fielding incoming calls, sending messages and/or answering questions, and addressing any immediate concerns and problems.
They will support the Student Persistence Specialist in managing and growing peer mentor program, specifically focused on combined majors housed outside of CAMD. They will partner with Director of Diversity Initiatives and Engagement to develop and implement programming for newly admitted students including N.U.in, traditional Fall Admits, and transfer students, as well as work on student integration and outreach
The Administrative Coordinator will coordinate and direct the flow of student services for up to 2,000+ CAMD undergraduate students. Provide thorough and firm direction, ensuring a welcoming office atmosphere that is responsive to student, faculty, and staff needs. Must be able to accurately interpret student, parent, staff and faculty requests, effectively analyze the request and provide accurate referrals. This position requires an ability to handle situations of student crisis and frustration. Responsibilities include serving as the front-line person for the college regarding undergraduate and graduate inquiries, requests for information and requests for appointments. Additionally, working with students in person, on the phone, and via email, maintaining daily front office coverage and operations, accurate and confidential record maintenance, coordination of appointments and meetings, advising students when appropriate, making referrals when necessary and liaising between students and university offices as appropriate.
The candidate must possess excellent verbal and written communication skills and do so professionally and effectively. Manage relations with key constituents and communicate with the staff to delegate and/or follow-through on responsibilities as appropriate.
Highly efficient time management skills and the ability to prioritize tasks. Highly proficient in Microsoft Office, including Word, Excel, Outlook, and PowerPoint. Ability to work with minimal or no supervision. Self-motivated and effective in a team setting and individually. Must have project management ability, the ability to independently prioritize and manage tasks and demands along with excellent attention to detail. Knowledge and skills typically acquired through completion of an Associates Degree or equivalent with one to two years in an office environment using computers and telephones to carry out diverse administrative duties.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.