Rutgers, The State University of New Jersey, is seeking aUniversity Enrollment Services Technician (EST). Under the direction of the University Enrollment Services Assistant Director, this position will have an integral role on the University Enrollment Services processing team.
Among the key duties of this position are the following:
Under administrative direction, performs clerical operations for enrollment management activities of Admissions, Financial Aid and Registrar.
Assists in all aspects of enrollment management from the prospective applicant stage to enrolled students. Researches and resolves diversified problems and provides responses to questions about applicant's applications, student registrations, transcript requests, academic records, financial aid recipients and changes.
Processes and/or verifies some applicant's admissions applications, student registrations, transcript requests, academic records, and changes.
Accesses information from a variety of sources residing on the university's administrative mainframe computer.
Prepares, tracks, and finalizes financial aid documents.
Composes draft correspondence and participates in general mailings, satellite operations, and general clerical work.
Provides guidance and assistance to others.
May act as group leader
Minimum Education and Experience:
Requires a high school/vocational school education or equivalent plus four years or any equivalent combination of: clerical or secretarial experience, advanced secretarial or business training, or college level study. Experience must include two years financial aid and/or registration experience.
Two years of student services, student accounting or similar experience may be substituted.
Required Knowledge, Skills, and Abilities:
Must be able to communicate effectively.
Must have effective client service skills.
Two or more years of experience in admissions processing or student financial aid or registrar with knowledge of Financial Aid Management System (FAMS), Student Records Database(SRDB) or New Jersey Applicant Services(NJAS), NSLDS, Fedral and State systems and ImageNow.
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.