Systems & Business Analyst 7462BR Student Affairs Assessment, Technology and Communications
Detailed Job Description Is problem-solving a part of your DNA? Our Student Affairs team is looking for a Systems and Business Analyst who is skilled at turning complex challenges into practical solutions by understanding customer needs and requirements, developing and implementing business processes, managing project investigations and implementations, and leading the configuration of systems that support customer goals.
The division of Student Affairs houses 22 departments supporting student life at RIT. With independent missions, staff, and services, the departments of Student Affairs also work collaboratively and have some integrated operations providing a variety of high quality services and programs focused on engagement, well-being, sense of belonging, and student success.
The Student Affairs Systems and Business Analyst has responsibility for investigation, development, implementation, and execution of business process and technology efforts that enhance the student experience with Student Affairs programs and services, in support of the RIT mission. This position supports the office of Student Affairs Systems and Business Analysis in advancing information security and the implementation of sustainable technology solutions that create the optimal student life experience. This is accomplished through business process analysis, project management, serving as campus administrator for applications owned by the Division of Student Affairs and facilitating divisional use of enterprise technology solutions.
This position acts as the representative on University cross-functional teams to ensure that technology needs are met for all of Student Affairs and as the primary liaison for technology vendors and ITS. This position is a key member of the Assessment, Technology, and Communications team, supporting the Division of Student Affairs, and reports directly to the ATC Director of Systems and Business Analysis.
Lead business unit and cross-functional teams in the gathering and documentation of business requirements and then translating these into functional and system requirement specifications.
Gathers, analyzes, maps, defines, and documents requirements for data, workflow, logical processes, and interfaces with other systems, internal and external checks and controls, and reporting for low to moderately complex projects.
Support continued improvement of business processes by identifying strategic opportunities to leverage available and emerging technology.
Develop and manage business processes that assist in the strategic and successful use of the applications in support of Divisional and/or unit level goals.
Lead technology project investigations and implementations; including new technologies, and new functionality of existing technologies.
Develop project plans, set milestones, assemble and manage resources, monitor and report on project progress.
Manage the prioritization of competing priorities across a variety of stakeholders.
Lead change management for successful process and project implementations.
Responsible for supporting, maintaining, monitoring, updating, troubleshooting, testing, and repairing applications.
Serve as the primary liaison for vendors and RIT Information Technology Services (ITS) for assigned applications.
Performs analytical and reporting responsibilities for unit, cross-functional, or institutional data.
Handle private and confidential data in compliance with appropriate external and RIT regulations, guidelines, and policies.
Live our values, embrace diverse perspectives, and nurture the RIT community to remain a great place to work for all.
Minimum Qualifications Experience
3-5 years experience in a fast paced environment utilizing software systems to achieve successful customer service, operational and technical outcomes, or a combination of education, certifications, and relevant experience with business technology platforms, required.
2 years experience and/or training with project management and application implementation projects.
2 years experience creating documentation and providing training to various groups on applications and/or technology usage.
2 years experience at translating business requirements into technical requirements, design specifications, and alternatives.
Communication: Excellent interpersonal and written communication skills
Ability to present technical concepts in an appropriate manner that can be understood by business partners, technical staff, and end users
Ability to work directly with end users to translate data management requirements into effective solutions
Ability to convey complex information in accessible terms to diverse and multicultural audiences
Ability to establish, build, and maintain effective working relationships based on respect, empathy, and honesty with diverse groups and individuals.
Strong customer service skills including maintain effective working relationships with a variety of constituencies.
Knowledge of Deaf culture, American Sign Language (ASL), or willingness to learn
Strong analytical/problem solving skills. Ability to solve problems related to technology systems, business operations, and data reporting.
Ability to analyze technical and data management challenges and evaluate the impact of potential solutions from both a business and technical perspective.
Ability to read, analyze, interpret, and summarize information from a variety of sources.
Strong IT application testing skills for stand-alone and integrated applications.
Ability to lead projects from conception through implementation.
Ability to take initiative, plan, prioritize, and execute a variety of projects that must be completed simultaneously and on time.
Adept at prioritizing and juggling multiple projects, as well as setting and meeting timelines.
Ability to comply with standards and regulations related to the storage and handling of private and confidential information.
Demonstrates a commitment to diversity, equity and inclusion.
Ability to work independently and as part of a team.
Professional Area: Employment Category: Fulltime Staff Job Function:Wage Band: 119A
How to Apply In order to be considered for this position, you must apply for it at http://careers.rit.edu/staff. Cluck the link for search openings and in the keyword search field, enter the title of the position or the BR number. The direct link to this posting can be found here: https://sjobs.brassring.com/
Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the 'Great Colleges to Work For.' RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.
As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness
RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov
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Founded in 1829, Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. Beyond our main campus in Rochester, New York, RIT has international campuses in China, Croatia, Dubai, and Kosovo. And with more than 19,000 students and more than 125,000 graduates from all 50 states and over 100 nations, RIT is driving progress in industries and communities around the world. Find out more at www.rit.edu .