Location: SCSU Main Campus, 720 Fourth Avenue South, St. Cloud, MN 56301
Full/Part Time: Full Time
Employment Condition: Probationary
This position is responsible for the coordination and administration of academic services in University College, specifically regarding academic policies, processes, and appeals as well as academic services for student success.
Coordinate with Academic Affairs, Student Affairs, Financial Aid, and Records and Registration on academic policies and processes, specifically pertaining to registration petition, academic warning, suspension, appeals, and probation;
Collaborate with the Office of Advising and Student Transitions to ensure students impacted in these areas are well informed and supported regarding success planning and understanding of credit completion and academic standing;
Assist students through the appeal processes and communicate effectively and timely;
Collect and provide documentation to support decision-making by the Dean/AVP or other appeal reviewers;
In collaboration with Records and Registration, review and make recommendations to Dean/AVP regarding appeals for credit transfer; communicate and support students in the appeal/application processes (e.g., with credit for prior learning);
Serve on committees on and attend training meetings related to academic polices, registration, appeals, and/or credit for prior learning;
Assess the effectiveness of these services to make continuous improvement.
Collaborate with directors and staff of the University College, and in partnership with campus offices, in the development, implementation, coordination, and assessment of academic support services, e.g., tutoring, peer mentoring, early alert campaigns and outreach, and/or guided learning pathway projects
Assist the Dean/AVP with budget management, personnel hiring, onboarding, and reviews; this position may also supervise a small student staff (e.g., graduate assistants, interns or student workers).
Collaborate with directors and staff in University College and campus partners to develop and implement events or projects that enhance student experience (e.g., transfer student experience) and strengthen students' sense of belonging; serve as an advisor and/or provide support for student organizations tied to University College, e.g., Tau Sigma Honor Society for transfer students or Beyond the Label.
Other duties as assigned.
Master's degree in education, higher education, counseling, student affairs, social work, or related fields.
2 years of professional experience in counseling, coaching, advising, academic support services, or student affairs.
Experience in planning, implementing, promoting, and assessing events, projects, or initiatives.
Ability to maintain strict confidentiality.
Ability to work with diverse populations and commitment to integrating principles of diversity, equity and inclusion.
Knowledge of academic policies, university policies, processes, and academic programs
Work experience with credit transfer, academic appeals and probation; ability to fairly and compassionately communicate with students concerning their academic standing and supporting students through the appeal processes
Case management experience
Experience with data systems and student support software (e.g., ISRS, EAB/Navigate)
Ability to maintain accurate records
Excellent interpersonal skills and ability to collaborate across units
Excellent written and verbal communication skills
Founded in 1869, St. Cloud State is an award-winning regional public university and proud member of the Minnesota State Universities & Colleges system. The 100-acre campus is about an hour northwest of Minneapolis and St. Paul, along the oak-crowned west bank of the Mississippi River. St. Cloud State students prepare for life, work and citizenship by exploring the world around them and making it better. St. Cloud State employees value active and applied learning, community engagement, sustainability, and global and cultural understanding. These commitments complement more than 200 majors, minors and preprofessional programs, 60 graduate programs and 250 student clubs and organizations. St. Cloud State began as a normal school in 1869 and became St. Cloud State Teachers College in 1921. Bachelor's degrees were first offered in 1925. Master's degrees debuted in 1957. In 1975, the institution became St. Cloud State University. In recent years, the University added applied doctoral programs in Higher Education Administration and Educational Administration and Leadership. A diverse mix of students from Midwestern towns and U.S. metropolitan areas are learning alongside more than 1,000 international students from about 80 nations.
Additional information on St. Cloud State University can be found here
GREATBENEFITSPACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.
St. Cloud State prepares students for life, work and citizenship in the 21st century. In our rigorous academic programs, students apply their knowledge in real-world settings. Our 200 academic programs, 60 graduate degrees and education abroad choices on six continents emphasize hands-on learning through community engagement and close interaction with professors. Couple that with support from the Career Services Center and you have a clear path to a career. Our 100-acre campus is between downtown St. Cloud and the Beaver Islands, a group of more than 30 islands that form a natural maze for a two-mile stretch of the Mississippi River.