“Internal Classified Unit Employees who apply in the first 5 working days from publish date will be given due consideration. External applicants will only be considered, after all qualified internal candidates have been deemed unsuccessful”.
Division: Student Services
Campus Location: CC
Department Financial Aid Department
Responsible for processing all Federal, state and institutional aid for the District. Must be knowledgeable about Federal, state and institutional regulations for awarding and processing financial aid. Interprets Federal and state policies and regulations required to maintain compliance. This includes but is not limited to Federal Pell Grants, Supplemental Opportunity Grants, Federal Direct Student Loans, Missouri A-Plus, Missouri Access, Bright Flight Grants, Foundation Scholarships, and institutional scholarships.
Works closely with District Financial Aid Managers and the Director to ensure all aid is processed accurately, compliant with policies, and in a timely manner. Reviews student academic progress to determine initial and continual eligibility for financial aid. Meets required benchmarks for processing times set for student aid.
Assists in financial aid student appeals process, and the return of Title IV calculations. Completes the verification process in accordance with institutional and Federal policy. Assists with resolving financial aid over awards and multiple reporting for students in extenuating circumstances.
Reviews student’s initial financial aid application for potential conflicting information prior to awarding aid. Reviews documents received from the campuses and approves student financial aid eligibility based on what is in the BANNER system. Makes appropriate corrections in the system that are communicated to COD to determine student eligibility. Communicates with lender personnel, secondary markets, and guarantee agencies in conjunction with compilation of required reports, and resolves aid discrepancies. Communicates with other schools and outside agencies to determine eligibility for financial aid.
As a District-wide Processing Specialist II you will be a part of the Student Affairs Communication team for financial aid. These additional duties will include responding to inquires made to the district financial aid email account, participation in calling campaigns, live chats, and when available text messaging. This will require additional training and may require additional certifications.
Primary Duties Performed
Daily Duties: • Current processing time on verification of complete files • Current processing time for Satisfactory Academic Progress Appeals • Process scholarships and all third party awards including Board of Trustees, Campus Institutional Scholarships
GENERAL DESCRIPTION OF DUTIES • Process/award federal Pell, Missouri Access and SEOG awards • Review all student initiated loan requests and documentation • Process all loan requests • Process loan adjustments • Process federal work study applications, disbursements and communications • Work with Student Accounts to aggregate data on loans, federal and state grants, scholarships, and outstanding receivables • Work with the Campus Case management Team to resolve processing issues • Work with the Campus Case Management Team to resolve student issues • Review all documentation submitted for special circumstances, exceptions and dependency overrides • Prepare and organize all student-submitted documentation regarding special circumstances for committee review
Self-Service Application and online forms assistance: • Follow up with students selected for federal verification • Assist in completion of Verification worksheets and collection of Verification documents
An Associate degree and a minimum of 5 years of experience working in a Financial Aid Office counseling students. The ability to communicate effectively in a professional manner is a must. Counselors are required to have or obtain the NASFAA credential in Verification by the end of their probation period. They are required to participate in training sessions and obtain additional certification and/or credentials that are identified by the District-Wide Director of Financial aid and Scholarships. The ability to work nights and weekends.
Bachelor’s Degree and a minimum of 2 years of experience working in Financial Aid preferred Knowledge about Banner.
Affirmative Actions Statement :
St. Louis Community College is an Affirmative Action/Equal Opportunity Employer and welcomes individuals with diverse backgrounds, experience, and ideas who embrace and value diversity and inclusivity.
STLCC has provided opportunity for all. As the largest higher educational institution in the region, STLCC has served more than 1.2 million students. Over 50% of households in the St. Louis area are represented in our former and current student body. Since 1962, St. Louis Community College has held fast to the fundamental belief that education has the power to lift us up — as individuals, as communities and as a city.Today, STLCC consistently ranks among the top associate degree-awarding institutions in the United States. As we launch students into new and better careers, four-year degrees and richer lives, we strengthen St. Louis one student at a time. The College employs 1,400+ full-time faculty and staff and 2,300+ part-time faculty and staff