Washington University in St. Louis (WashU), one of the nationâ™s premier private institutions of higher education, seeks a visionary and collaborative leader for the position of Manager of Strategy & Impact. This leadership position represents an exciting opportunity to be part of a well resourced career services transformation effort, a major campus priority at WashU, and work with a large, talented business development and employer engagement staff to serve a high achieving student body.
Reporting to and with the support of the Associate Vice Chancellor of Career Development and Education, the Manager of Strategy and Impact will have the following goals: (1) develop the operations model to support career center systems and processes, programs and events, customer service, data collection, and reporting; (2) build the infrastructure to support the operations model, including creating the organizational chart and writing position descriptions; (3) transition existing staff into new roles with appropriate support and hiring new staff; (4) supervise the Strategy and Impact team, a group of approximately 20 professionals, setting annual goals, evaluating performance, and supporting career development; (5) and develop a unit-level strategic plan in support of the career centerâ™s goals and regularly assess and report on progress. The Manager will also serve on the leadership team that will support the transition to a unified career center.
The new career center will reside in the Division of Student Affairs, a collaborative team of over 300 professionals who work together to coach, mentor, advise, and assist all students to achieve their full potential. The Vice Chancellor for Student Affairs, Dr. Anna Gonzalez, is known for her prior work transforming career centers, including the top-ranked career center at Harvey Mudd College. The Divisionâ™s five major priorities include: career development; healthy excellence; sense of belonging; leadership; and justice, equity, diversity, and inclusion.
Primary Duties & Responsibilities
Set direction, priorities, and objectives for career center operations including oversight of career services programs and events calendar, customer service, data collection, and reporting. Regularly assess the Career Centerâ™s operational needs to ensure efficient and effective use of tools and technologies to support operations, event/program support, data collection/reporting, and general processes. Collaborate with the leadership team of the Career Center to meet the changing needs of the department. Lead the development and maintenance of a department-wide event/program calendar and management system.
Supervise a team of customer service, events, technology, internship scholarship, and administrative support staff. Establish and track professional goals for the team and individual team members.
Develop and manage systems for the implementation and progress monitoring of the career center, including:
Three-year strategic plan and annual business plan.
Facilitating strategic planning processes and activities, including but not limited to organizing, planning workshops/meetings, preparing planning documents, tracking implementation.
Directs efforts on data collection, storage, analysis, and reporting across the organization, ensuring that metrics align with strategic plan.
Partner with the Division of Student Affairs staff in Assessment & Analytics to execute priorities.
Serve on the Career Center Leadership Team.
Other duties as assigned.
Masterâ™s degree in a related field and/or five years of relevant experience.
Experience and familiarity with working in a higher education setting.
Ability to work independently and as a member of a team, establish priorities, and work collaboratively as a member of a diverse community.
Excellent interpersonal, listening, writing, oral communication, and public speaking skills.
Demonstrated ability to manage financial resources in a professional capacity.
Strong consultation skills and ability to work collaboratively with others.
Latitude for independent judgment.
Bachelor degree and three years of professional work experience or equivalent education and experience.
Proficient computer skills, experience with Microsoft Office and Excel are required.
$55,600.00 - $94,900.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
If you are unable to use our online application system and would like an accommodation, please emailÂ [email protected]Â or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.