Responsible for serving as the second in charge of Student Accessibility Services responsible for assisting students with disabilities to ensure equal access to academic programs by assessing their needs, providing information and guidance on the accommodation process, approving accommodation requests, and developing accommodation plans under the direction of the SAS Director. Serves as the primary point person for assistive technology (AT) needs for students registered with SAS, and collaborates with ITS to assist faculty and staff with the implementation and use of assistive technologies to meet student accessibility needs. Manages assistive technology usage for SAS students and oversees the operation of the Accommodated Testing Center.
Maintaining and satisfying minimum attendance requirements are an essential requirement of this position, including working all full-time regular hours as established by the supervisor in addition to any scheduled or emergency overtime.
Duties and Responsibilities
Essential duties and responsibilities may include, but are not limited to, the following:
Serves as the point of contact for assistive technology. Recommends, evaluates, installs and maintains assistive technology for registered students. Trains individual students with disabilities in the use of appropriate AT and how to adapt their learning strategies to make optimal use of technology. Oversees the coordination and provision of captioning, alternative text, note-taking and interpreting services for students. Oversees the coordination and implementation of all tests and ATC front desk operations. Initiates and assists in the development of policies and procedures related to assistive technology, accommodated testing, interpreting services, and ATC front desk operations. Allocates and manages student software licenses and other accommodation-related technology, including GLEAN, OTTER AI, TextHelp, Livescribe, etc. Manages training for those using assistive technology and monitors the usage trends among those with prescribed technology. Utilizes the Accessible Information Management (AIM) system to maintain accurate records regarding assistive technology and other accommodation-related services provided to Trinity students.
Facilitates the collection and review of documentation and determines reasonable accommodations appropriate at the college level and in compliance with the Americans with Disability Act (ADA). Conducts intake meetings with students and follows the interactive process for setting up approved accommodations. Sends official notification letters to faculty of students approved for accommodations. Meets with active and in-coming students to offer guidance and instruction on Trinity University’s accommodation process.
Meets and communicates regularly with SAS students to assess academic access, recommends academic support, and makes referrals to other campus support resources as necessary. Responds to inquiries from current students, prospective students, parents, and other parties concerning the services provided. Uses a student-centered approach that values diversity and promotes inclusion and equity.
Supervises the Accommodated Testing/Accessible Content Manager & the ATC Evening Clerk and supports their efforts to coordinate the center’s daily operations, ensuring compliance with the Americans with Disability Act (ADA). Collaborates with campus partners to adjust operations and space for the ATC during final exams.
Represents SAS and promotes awareness of SAS services to students, faculty, and staff. Collaborates with campus partners to assist with the facilitation of university sponsored programming, including Trinity Tower Scholars Day and Tiger Take-Off events. Serves as a resource for students, staff, and faculty to collaboratively meet the academic needs of students with disabilities.
Cooperates and collaborates with other employees in the spirit of teamwork and collegiality and interacts with confidence, patience and integrity to provide professional leadership during emergencies.
Complies with all Trinity University policies and guidelines.
Performs other duties as required.
All jobs require a current Criminal Background Check (CBC).
May include some evening and/or weekend hours.
Work leadership of one or more employees.
Direct reports: 2
Indirect Reports: 1-7
Limited supervision. Operates independently.
Meets regularly with the Assistant Director to discuss services, programs, policies, and job performance.
Three years of experience providing accessibility services/disability services to students in higher education with progressively more responsibilities for administrative and supervisory tasks.
Experience in student worker supervision.
Experience with the implementation of Americans with Disabilities Act and Section 504.
Experience supervising staff.
Knowledge of disability laws and regulations, including the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act.
Understanding of appropriate documentation, including psychoeducational evaluations, IEP and 504 reports.
Knowledge of the science of learning and of current research related to learning disabilities and students with disabilities at the college level.
Bachelor's degree in Psychology, Counseling, Sociology, Education, or related area from an accredited institution.
Master's degree in Psychology, Counseling, Sociology, Education, or related area from an accredited institution.
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