Senior Assistant Director, Student and Affinity Engagement
Job Description Summary Manages, develops, leads and executes an engagement plan for undergraduate and graduate students to build a lifelong positive relationship with the university. In partnership with the Director oversees all affinity engagement including the development of affinity-based guidelines and support available through the Office of Alumni and Family Engagement. Acts as the main liaison between alumni and the Athletics department supporting their alumni initiatives and incorporating athletic affinity into our existing offerings. Assists the Associate Director in planning and assessing Flagship Events like Falcon Weekend (Homecoming and Parent's Weekend combined) and Reunion. Works on special projects that further the mission of Bentley Alumni Engagement and Advancement. Provides operational assistance and reviews and enhances processes and programs in support of this work.
Undergraduate Engagement- Develop a comprehensive plan to build and grow engagement among the undergraduate student community. Identify and implement ways to infuse the alumni experience, resources and networks in the student experience throughout all 4 years. Work closely with Annual Giving on their philanthropy efforts with this population. Acts as the main liaison from OAFE to Student Affairs to keep and open dialogue and identify areas for collaboration.
Graduate Engagement - Engage the Graduate Student Association to find collaborative and streamlined ways to support their Bentley journey through alumni resources and connections. Create streamlined guidelines on how graduate student groups can engage with OAFE and alumni.
Athletics - Build relationships with Athletics Staff and Coaches to establish successful collaborations and procedures between our office and theirs. Explore ways to introduce thoughtful programming which incorporates alumni athletes into a resource for student athletes.
Affinity Engagement - In partnership with the Director establish criteria for the differences between affinity-based programming and affinity groups and articulate across campus. Identify areas, industries, and topics that appeal to different affinity-based segments and hold events throughout the year.
Flagship Event (support) - Alongside the Associate Director, ensure the success of Falcon Weekend through careful planning and execution paying special attention to the Athletic and Student components of the weekend. Assist with all logistics, contracts, and onsite coordination for both Falcon Weekend and Reunion programming. In charge of monitoring and measuring the success of Falcon Weekend and Reunion with metrics and benchmarking.
Performs other duties as assigned.
2 - 4 years related experience with prior experience in Advancement, preferably at the college or university level.
Must be customer service oriented and have exceptional attention to detail.
Analytical aptitude and facility with computer systems and databases.
Solid writing ability and organization skills.
Ability to complete projects on time and on budget, and report on status and progress.
Ability and willingness to travel and work outside of regular business hours when necessary.
Experience working with and managing volunteers.
Must hold and maintain a valid, unrestricted United States driver's license, with an insurable driving history as determined by Bentley's insurance carrier.
Excellent oral and written communications skills.
Experience in Alumni Relations/Higher Education or in the not-for-profit world with significant work with high level volunteers and experience producing and managing programming content and collaterals.
Demonstrated technical literacy with Anthology and ability learning, mastering, and communicating about system functionalities with volunteers and improving processes for training and support.
Experience managing programs independently, making process improvements, and reimagining volunteer training programs and opportunities.
Ability to produce and manage events, including exhibiting poise and leadership under stress and fast paced environment with fluid and changing priorities.
Demonstrated ability to handle multiple tasks and proactively seek guidance and input from multiple project managers to meet deadlines.
Collaborative and collegial approach to working with teams; ability to work both independently and as part of a team.
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions and communications with others.
Knowledge, Skills & Abilities:
Excellent oral and written communication skills.
Excellent interpersonal and negotiation skills, with the ability to deal with the public with diplomacy and tact.
Ability to work both independently and as part of a team. Ability to adhere strictly to rules regarding confidential information.
Ability to handle multiple projects with high attention to organization and detail.
Demonstrated ability to attain goals set forth.
Must be a creative and strategic thinker.
Diplomatic management of sensitive situations.
Ability to travel within and outside of campus for work related meetings and events.
Typical office setting with extensive sitting and computer work.
Bentley University requires references checks and may conduct other pre-employment screening.
Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.
Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.
Bentley University is one of the nation's leading business schools, dedicated to preparing a new kind of business leader and one with the deep technical skills, the broad global perspective and the high ethical standards required to make a difference in an ever-changing world. To achieve our goal, we infuse our advanced business curriculum with the richness of a liberal arts education. The results are graduates who are making an impact in their chosen fields and turning their passions into success stories. Located on a classic New England campus just minutes from Boston, Bentley is a dynamic community of leaders, scholars and creative thinkers.