The University of Southern California Marshall School of Business seeks a self-motivated, high energy, innovative professional to be the Senior Associate Director of Special Programs.
As the universityâs largest enrolled undergraduate degree program, our goal is to support program learning objective through the enrollment of the worldâs most talents and engaged students.
The Marshall School of Business Office of Undergraduate Admissions and Outreach, in partnership with USCâs Enrollment Services Divisions oversees complimentary recruitment and outreach service for the accounting and business administration degree programs. All formal admissions decisions are coordinated and communicated by USCâs Enrollment Services Division.
At Marshall, we value access; equity; diversity and inclusion. By providing progressive, personalized impactful, comprehensive admissions and outreach interactions we embrace our ambassador role. We elevate the college exploration and admissions process through informed, honest and student-centered communication that helps students find their program fit. We provide recruitment services and information to prospective students and high school / community college counselors.Â Marshall School of Business yields over twenty-three thousand inquiries and ten thousand applications annually. Our entering class is comprised of freshmen and transfer students.
Our team of seven professional admissions and administrative managers coordinate, and lead programs held on-campus as well as throughout the US and abroad. In addition, the team aids in the cultivation of the application pool. Our office develops and leads conversion events for admitted students and family members. Marshall School of Business Office of Undergraduate Admissions and Outreach works closely with the senior administration, faculty, campus/student affairs offices, current students and alumni to execute these programs and events.
The Associate Director plays a critical role in managing projects and programs that are strategically designed to meet USC Marshallâs enrollment goals. The incumbent will help administer programming to enhance the admissions pipeline for under-served transfer-student populations and collaborate with the Senior Associate Director to implement strategic admission plans for special Marshall degree programs.
Responsibilities and Duties
Develops and nurtures relationships with counselors, prospective students and their families as well as Marshall/USC community members
Establishes local community college relationships
Spends approximately 45% of the day engaging with prospective students
Travels for regional and internationally-held recruitment events (some weekend work required)
In collaboration with the Senior Associate Director, strategically plan for each program and reviewing Marshall School of Business Undergraduate Admissions and Outreach from a holistic perspective
Develops and measures effectiveness of admission and recruitment strategies
Provides leadership and support to all efforts designed to meet identified enrollment targets and goals
Manages and supports on-campus programs (our office hosts over 175 on-campus events each year)
Performs data management, record keeping, performance tracking, and analysis using various internal systems
Provides guidance to recruitment program volunteers, including alumni, students, staff, faculty and administrators.
The Successful Candidate
The successful candidate will be an outstanding public speaker who enjoys working with large student populations. The candidate must have demonstrated success in developing recruitment/marketing/branding strategies, managing multiple projects and team building. In addition, the successful candidate will have/demonstrate these qualifications and qualities:
Preferred Education: Bachelorâs degree
Progressive admissions experience in a similar or peer institution
Dynamic, consistent and effective communicator who is comfortable addressing people from diverse age groups, socioeconomic backgrounds and national origins
Creative, resourceful, and innovative thinker
Ability to professionally communicate unfavorable information with sensitivity
Ability to build effective teams and work closely with faculty and senior administrators
Interested in improving administrative processes and problem-solving
Proficient with technology and customer relationship management tools (e.g., Salesforce)
Hiring Range:Â $63,711.45 - $83,787.49/year
Required Documents and Additional Information
Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.
The University of Southern California is an Equal Opportunity Employer that Values Diversity.
* University employer contributions may be subject to change due to financial impact of COVID-19 Why join the USC Marshall School of Business?
Why join the USC Marshall School of Business?
The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the countryâs top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies.
USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including bio-technology, life sciences, media, entertainment, communications and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 2 years, Combined education/experience as substitute for minimum experienceMinimum Field of Expertise: Recruitment and admissions experience with knowledge of transfer credit policies and financial aid programs
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.