Recruitment & Outreach Specialist - Oakton Community College
Oakton Community College
Location: Des Plaines, Illinois
Internal Number: 154616
Location: Des Plaines, IL Category: Staff Posted On: Mon Oct 17 2022 Job Description:
Basic Function and Responsibility:
Under general supervision of the Manager of Student Recruitment and Outreach, organize and implement recruitment outreach activities. Create and expand the awareness about Oakton's offerings within the community and local high schools; provide information, advise and counsel new and prospective students and their families regarding admission to the college and educational options available to them. Assist with web content, communications, and general recruitment data analysis.
Characteristic Duties and Responsibilities:
Provide assistance and advice to prospective students regarding the college's application procedure, policies, requirements, deadlines and programs in person, via phone, mail or electronic communication.
Plan, organize and implement recruitment, orientation, and retention events both on and off campus for community members, business contacts, prospective traditional age and adult students, and minority groups.
Represent the College at business, community, career centers, high school fairs and special events.
Assist in the development of annual recruitment plans, which includes specific and measurable objectives, strategies, specific target populations, time lines, and evaluation methods. Prepare recruitment reports.
Provide admission advising to prospective students through individual and group methods.
Hire, train, schedule and oversee student employee(s).
Coordinate tours, workshops, and presentations about the College for groups of prospective students, families, counselors, and community members.
Develop procedures to communicate with and provide ongoing information to prospective students.
In conjunction with the college's division offices, deans, and departments, develop, implement and evaluate activities and programs that create and expand awareness of the college and its programs to targeted populations.
Coordinate and develop recruitment materials.
Provide high quality service in all interaction with outreach contacts including but not limited to high school guidance directors, guidance counselors, high school teachers, college faculty, staff and administrators, prospective students, and community members.
Participate in Enrollment Center cross training activities to develop knowledge in other functional student affairs areas in order to provide integrated and comprehensive information to students, staff, and community. Provide excellent customer service.
As directed, provide Admissions services in the Enrollment Center.
Coordinate on-site testing program for participating public high schools.
Respond to inquiries via Oakton's on-line inquiry system.
Perform other job-related duties as assigned.
Functional supervision is received from the Manager of Student Recruitment and Outreach. Administrative supervision is received from the Director of Admissions.
General supervision is exercised over one or more student employees.
Qualifications and Working Conditions:
Bachelor's degree or an equivalent combination of education and experience from which comparable skills and abilities can be obtained is required.
Two years working experience in college admissions or a related field requiring similar communication and customer service skills are required.
The ability to communicate college programs and services through group or one-on-one presentations and to explain college policies and/or practices clearly, both orally and in writing, is required.
Will require the ability to concentrate on detailed work and work on multiple projects at one time.
The ability to enter, retrieve and manipulate data on a computer is required. Experience with SCT Banner student information system preferred.
Mobility to move from building to building on-Campus and to visit off-Campus entities. Work is performed in a general office environment and is generally sedentary in nature. Little or no exposure to adverse working conditions.
HOURS: Monday - Friday 8:15 am - 5:00 pm
Based on the needs of the college and with Administrator approval, some positions at the college may have remote or hybrid schedule options available. Please note, that during the 65 working day probationary period, employees are required to report to campus.
For 50 years, Oakton Community College has been the setting where thousands begin or continue their college or career studies. Educating people of all ages, from all walks of life and from more than 40 nations, Oakton focuses on improving the quality of life for everyone who enters its doors.