Admission Operations Coordinator - Oakton Community College
Oakton Community College
Location: Des Plaines / Skokie, Illinois
Internal Number: 154614
Location: Des Plaines / Skokie, IL Category: Staff Posted On: Mon Oct 17 2022 Job Description:
Basic Function and Responsibility:
In alignment with Admission Operations, the Admissions Operations Coordinator is the subject matter expert for international student enrollment / admissions and serves as the Primary Designated School Official (PDSO). In this capacity, this position guides secondary DSOs and maintains best practices. Additionally, this position is the senior team member for limited enrollment admissions, enrollment situations of increased complexity, and process improvement.
Characteristic Duties and Responsibilities:
Serve as the Primary Designated School Official (PDSO) for the U.S. Department of Homeland Security's Student and Exchange Visitor Information System (SEVIS) to ensure regulatory compliance by the institution in tracking the enrollment of F-1 international students at Oakton. Monitor, evaluate, and report the status of international students to the Department of Homeland Security. Train secondary DSOs.
Evaluate, verify, determine eligibility, and process admission applications, transcripts, test scores, financial documents, letter of sponsorship, and English proficiency for international applicants and limited enrollment program applicants. Inform students of the enrollment process and their application status as well as admissions decisions. Maintain accurate admission databases and records. Provide training for colleagues on international student requirements and limited enrollment admission processes.
Assess processes and procedures with Admissions staff, Academic Affairs, Department Chairs, IT, and Enrollment Services personnel related to the admission and enrollment process for students, including international students, limited enrollment programs, and special programs such as dual credit and concurrent enrollment.
Process and authorize I-20 government forms for qualified international students. Exercise independent judgment in interpreting regulations related to student visas issued by the Department of Homeland Security. Communicate with international students regarding requirements to maintain F-1 status and any government regulation changes.
Serve as main liaison between limited enrollment program chairs, health career advisors, Athletics, CRM administrator, and the Enrollment Services Department. Coordinate materials for admission decisions.
Monitor and update Enrollment Services personnel and students on changes related to the compliance of international students or changes in admission criteria in limited enrollment programs. Maintain documentation of operational processes and procedures related to international student and limited enrollment application processing.
Provide accurate information to students and the community verbally or in writing by interpreting Federal, State Law and College policies and procedures as well as following the guidelines of the Family Educational Rights and Privacy Act.
Prepare statistical reports for application and enrollment data related to international students, limited enrollment programs and special programs.
Assist with continuing assessment and evaluation of Enrollment Services operations. Provide recommendations to enhance the application process and student experience, supporting document submission, and student records.
Perform other job related duties as assigned.
Functional supervision is received from the Manager of Admissions Operations. Administrative supervision is received from the Director of Admission & Enrollment.
Functional supervision may be exercised over student employees.
Qualifications and Working Conditions:
Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is required.
Two years of experience in an area of student service, using college support software, (preferably SCT Banner) is required.
Ability to develop new or modify existing enrollment functions to enhance the efficiency of the procedures with an emphasis on customer service and record processing preferred.
A high level of interpersonal and communication skills and the ability to deliver services in an environment where there is an emphasis on customer service are required. Incumbent must be able to give and receive advice and opinions and interact with individuals in situations requiring sensitivity and tact.
Must have strong organizational and detail oriented skills. Will require significant ability to mentally attend and visually concentrate on a significant amount of detailed work is required.
Intermediate word processing (Microsoft Word preferred), intermediate spreadsheet application (Microsoft Excel preferred), and beginning presentation application (Microsoft PowerPoint preferred) skills are required.
General office environment. Little or no exposure to adverse working conditions.
HOURS: Monday - Friday 8:15 am - 5:00 pm
Based on the needs of the college and with Administrator approval, some positions at the college may have remote or hybrid schedule options available. Please note, that during the 65 working day probationary period, employees are required to report to campus.
For 50 years, Oakton Community College has been the setting where thousands begin or continue their college or career studies. Educating people of all ages, from all walks of life and from more than 40 nations, Oakton focuses on improving the quality of life for everyone who enters its doors.