Provide advocacy and assistance in support of student issues and challenges. Direct, develop and coordinate strategies and programs to assist with the enrollment, retention, graduation and employment of Veterans, service members, dependents and survivors.
Essential Job Functions
Provide direct services to students and families such as assistance with course registration, FAFSA completion, and access to Veterans Benefits.
Train students on how to use the course planning tools offered by GRCC to students.
Refer cases to student veteran advisor liaison for transfer or academic goal guidance.
Support New Veteran Student Orientation and enrollment sessions.
Provide coaching directly to students on a drop in and appointment basis.
Assist Veteran Center Coordinator in offering academic support services out of the Veteran Center
Work with tutoring coordinators to facilitate academic year and summer tutoring services
Assist families in understanding and completing the FAFSA and Veterans Benefits Checklist.
Assist participants in researching postsecondary programs and institutions, and in preparing admissions applications and essays.
Assist the coordinator in entering and maintaining accurate student records in the database to include service hours, tutoring hours, advising/coaching contacts, student attendance, academic improvement/ progress.
Assist director in coordinating grant-sponsored events, workshops, college visits, etc.
Education & Experience
Prior student service experience preferred
23 years working with student veterans, or low-income, first-generation students and students from disadvantaged backgrounds preferred
Knowledge of FAFSA preferred
Knowledge of data reporting systems preferred
Equipment Use / Knowledge / Skills / Abilities
Utilize conference technology, desktop and laptop computers, student success software system for case notes and appointments, student online center/registration system
Strong interpersonal communication skills including listening skills
Ability to work under deadlines
Must be able to effectively work with individuals of various backgrounds, experiences, and diverse racial and ethnic populations
Must be able to recognize and handle confidential information with care
Must be able to stand or sit for long periods of time (over 2 hours)
Must be able to lift up to 50lbs
Able to work indoors in an office setting with extended computer usage daily.
METHOD OF APPLICATION
Grand Rapids Community College is only accepting online applications for this position athttps://www.grcc.edu/jobs. Submit a cover letter and resume in one document. The opportunity to apply for this position will close until filled. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
The urban campus of Grand Rapids Community College is situated on a six-block area in the heart of Michigan’s second largest metropolitan area with a population approaching one million. GRCC, founded in 1914, is the oldest community college in Michigan, but the atmosphere is exciting and contemporary; its top-notch faculty, commitment to diversity in programming and campus lifestyle, and the strong spirit of community collaboration under the leadership of President Bill Pink, make it a vital and rewarding workplace. Known as “The Community’s College,” GRCC is responsive to the needs of surrounding business, economic, cultural and educational environments. The college offers credit and non-credit, associate degree and certification programs, and workforce training at both on- and off-campus locations so that students of all ages and abilities can pursue personal goals for higher education and/or enhanced job opportunities with success. For more information about GRCC, visit our website at www.grcc.edu