The primary location of this position is on the main Cullowhee, NC campus.
The purpose of this position is to counsel prospective and current students/families on all aspects of financial aid, scholarships, and student accounts, as well as participate in outreach activities and presentations to encourage timely completion of the financial aid and scholarship application processes. This includes in-person meetings, open houses, FAFSA Day, phone and email conversations, and other venues as required.
Additionally, this position will provide administrative backup for federal, state, and institutional financial aid, including: Completion of federal financial aid forms (FAFSA); verification and professional judgment of students' financial aid applications; awarding of financial aid on behalf of the University- including special populations of students.
This position will serve as backup for the implementation and management of a comprehensive student education program geared at student awareness of loan debt and the options available to them as well as default prevention, including but not limited to forgiveness, consolidation, forbearance processes, deferment requirements and requests as well as repayment options.
MINIMUMQUALIFICATIONS: Minimum qualifications for the Assistant Director of Financial Aid position include graduation from an accredited four year college or university in business, education, higher education, administration, or an appropriate student services related field.
PREFERREDQUALIFICATIONS: Preference given to applicants with a Master's degree and prior experience in higher education, specifically experience in the financial aid capacity. Experience with automated financial aid systems such as BANNER is desirable. This position requires a highly organized person with the ability to multitask. Strong customer service background is a must with excellent oral and written communication skills.
Special Instructions to Applicants:
To be considered, you must apply online. Review of applications will begin immediately. Please attach a cover letter, current professional resume, and a list of three references (include complete contact information – telephone numbers). For more information, please contact Matthew Ellsworth at 828-227-7290.
As the westernmost institution in the University of North Carolina system, WCU provides comprehensive educational opportunities to residents in the state’s western region and attracts students from around the globe to explore the region’s vast natural diversity. Founded in 1889 as a teaching college, Western Carolina now provides an education to more than 10,000 students in undergraduate and graduate programs.