The Associate Registrar is an integral part of the Registrar and Academic Systems Office, a dynamic team focused on ensuring accurate and efficient academic record-keeping as well as exceptional service to students and their families. The role requires strong analytical and problem-solving skills; the ability to think strategically; and communication skills that project confidence and establish rapport with campus constituents. The Associate Registrar provides leadership in the management of student and curriculum records and data, employing strong project management skills and technical expertise to implement and improve systems and procedures that enhance the student, faculty, and staff experience.
Registrar’s Office Functional Tasks
Work closely with the Registrar to assess projects and tasks within assigned areas, keep abreast of industry trends and best practices, research possible enhancements, and make recommendations for improvement.
Interpret policy and formulate business practices independently and in consultation with the Registrar.
Serves as a campus resource on FERPA and college academic policy, including conducting training for college staff.
Act as the office liaison to other campus business units and may serve on campus committees as the representative of the Registrar’s Office.
Manage the Satisfactory Academic Progress analysis and reporting process in cooperation with the office of Student Affairs.
Work with Registrar’s Office colleagues on cross-functional projects and tasks.
Data Integrity, Analysis, and Presentation
Ensure data integrity in Banner and all academic systems and work with Registrar’s Office colleagues on data quality assurance.
Analyze and distribute curricular and student data to support the work of the Registrar’s Office and Dean of Faculty’s Office, including the creation of data visualizations.
Participate in the data governance process.
Participate in the creation and maintenance of the student data warehouse.
Work closely with the offices of the Dean of Faculty; Institutional Research, Analysis, and Planning; and Systems Development and Integration on shared initiatives.
Work closely with the office of Systems Development and Integration on the implementation of new technologies and the maintenance of existing applications, including diagnosing and resolving issues.
Prepare and submit enrollment and degree verification reports to the National Student Clearinghouse.
Developing reports, dashboards, and data visualizations in order to provide users with self-service access to data, information, and analysis.
Synthesize subject-matter knowledge with data tools to serve the reporting and analytical needs of the office.
Create, test, validate, and maintain operational dashboards and reports using Argos and PowerBI.
Maintain existing reporting functionalities.
Support Registrar’s Office staff in writing queries and creating reports and dashboards to support their work.
Work closely with Systems Development and Integration to identify views, functions, and other objects to streamline report building.
Bachelor's degree required
5-7 years of experience in records adminiistration and/or data management, including experience with reporting, data visualization, and communicating data and analyses to a wide variety of audiences
Experience in higher education is preferred, but not required.
Work experience in higher education, particularly in a Registrar's Office, is highly desirable.
Experience in data management, including reporting; data analysis and presentation; relational databases; data visualization; data query tools; and statistical analysis.
Experience working with Argos, PowerBI, Tableau, or other reporting, data visualization, and dashboard tools.
Experience with student information systems, particularly Banner.
Basic-to-intermediate proficiency in SQL.
Intermediate-to-advanced proficiency in Microsoft Excel.
Skills and Knowledge
Ability to work independently and as part of a team; to balance multiple projects and priorities; work within deadlines; and take on leadership roles.
Demonstrated problem-solving and research aptitude, with the ability to identify and resolve data- and systems-related issues.
Aptitude for synthesizing information from multiple sources to draw conclusions and for presenting that information to a variety of audiences.
Ability to determine timelines, prioritize projects and tasks, and complete projects and tasks on time.
Excellent verbal and written communication skills that project confidence and establish rapport with campus constituencies.
Strong analytical and problem solving skills.
Ability to think strategically.
High degree of accuracy and excellent attention to detail.
Ability to communicate technical solutions to non-technical colleagues and interpret and present data concisely to a wide range of audiences.
Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
Bates College offers competitive salaries, excellent benefits (health, dental, sick leave, 24 days of vacation, 2 personal days, 12 paid holidays, dependent care subsidy, free parking, access to library and athletic facilities & more) and a supportive, collegial environment in a drug- and smoke-free workplace.
Equal Employment Opportunity Statement:
Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.
Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at [email protected].
Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.
Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.
Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces — intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students graduate.
Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.
The college is proud of deep roots in the Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.
Founded in 1855, Bates is one of the nation’s leading liberal arts colleges, with a long history of commitments to principles of human dignity and diversity.Since its inception, Bates has been a coeducational, nonsectarian, residential college with special commitments to academic rigor and to programs and opportunities by qualified learners of all backgrounds. Historically, Bates students and graduates have linked education with service, leadership, and obligations beyond themselves.Bates has highly competitive admission, graduates over 90% of its entering students, and over half of its alumni earn graduate degrees. Bates has 1,700 students, 200 faculty members and 550 staff and administrative employees.The College is proud of its strong involvements in the Lewiston-Auburn communities, Maine’s second largest urban area, with a population of approximately 65,000. Bates is located on a beautiful, 109-acre, traditional New England campus in Lewiston, Maine, a lively small city enjoying an exciting economic and cultural revitalization. With an engaged citizenry, lively arts scene, and historic downtown, this walkable city is 35 miles north of Portland, 140 miles north of Boston, and 340 miles north of New York City.