The Office of the University Registrar (OUR) is seeking a Data & Technology Analystwho will report to the Business Solutions Specialist. The Office of the University Registrar is comprised of technical and functional experts on all functions of the Registrar's office, including protection and integrity of the student records, reporting compliance, institutional needs, data stewardship, technical enhancements and business solutions.
TheData & Technology Analyst will support the one university vision by supporting the configuration, operation, implementation and needs analysis of technology solutions pertaining to student records management. Further, this position will ensure quality management, user acceptance testing, and ensuring that requirements for software solutions are met. From a systems perspective, contribute to enhancements in various processes, including reporting, querying, grading, degree audit, registration and course scheduling. They will support tasks and projects related to data-driven decision making, focusing on data integration, integrity, mining, and analysis.
Specific Duties & Responsibilities
Serve as an expert and central resource to divisional registrar offices in relation to data fields and configuration.
Facilitate project elements such as requirements gathering, stakeholder communication, generating test cases, user acceptance testing, and post-implementation evaluation.
Collaborate on technical design, development and delivery of various student information system development components, including reports, interfaces and custom solutions.
Create system documentation and update current documentation as process and procedures change.
Facilitate the coordination and execution of student records maintenance throughout various systems.
Research and resolve discrepancies in student information systems and other propagated systems. Conduct needs analyses and recommend future systems improvements.
Provide functional support during project/release go-lives.
Monitor, observe, and ensure processes and practices that actively safeguard student data (per the University's FERPA policy).
Other Duties & Responsibilities
Provide detailed updates and analysis to project leads and stakeholders.
Collaborate on other projects (e.g. registration, divisional events as needed, and other general office functions, as assigned).
Handle administrative tasks for project teams as needed to keep projects running smoothly and on time.
Additional responsibility as assigned.
Bachelor's Degree in Information Systems, Data Analytics, Computer Science, Business Administration or related discipline.
Four or more years of business requirement gathering experience and/or hands-on experience with systems implementation, integrations and user acceptance testing (automated and manual).
Experience leading and/or coordinating projects.
Experience working with cross-functional teams and process improvement.
Experience working with a Student Information System.
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
*Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Demonstrated problem solving skills—ability to focus on finite details and the bigger picture.
Excellent oral and written communication skills.
Excellent organizational skills and attention to detail.
Functional experience with SQL and SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS).
Ability to analytically design program logic to solve technical problems.
Ability to develop test cases and facilitate user acceptance testing.
Demonstrated ability to lead initiatives with both technical and non-technical audiences.
Experience working in higher education information systems and developing queries, updating data, troubleshooting, and delivering user-friendly reports.
Ability to analyze and resolve issues, including student data issues.
Experience as a liaison between functional and IT staff.
Ability to collaborate and problem-solve regarding business process improvements and innovative solutions, and to oversee implementation of new solutions or systems.
Functional experience with OnBase or other document imaging software is strongly preferred.
Knowledge of FERPA (Family Educational Rights and Privacy Act), and all laws, rules and regulations related to JHU policies is desired.
Classified Title: Business Analyst Working Title: Data & Technology Analyst
Role/Level/Range: ATP/04/PD Starting Salary Range: $61,070-$83,900 Annually (Commensurate with experience) Employee group: Full Time Schedule: Monday-Friday 8:30am-5pm Exempt Status: Exempt Location: Hybrid/Mount Washington Campus Department name: University Registrar Personnel area: University Student Services
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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