Division of Professional Studies/Office of Professional Programs
The Division of Professional Studies (DPS) is a partnership-based organization within UMBC’s Division of Academic Affairs. Through creative collaboration, the DPS staff team-up with faculty, staff, students, and external stakeholders to generate future-focused responses to the evolving needs of our community. The Office of Professional Programs within DPS offers professionally focused master’s degrees and graduate certificates that engage a broad array of UMBC faculty, industry experts, distinguished professionals, and thought leaders to teach courses, mentor students, and advance the state-of-the-practice at UMBC.
The Admissions & Operations Specialist supports and nurtures prospective Masters of Professional Studies students through the stages of the admissions funnel via proactive and high-quality communications and student services.
Why Work at UMBC?
UMBC offers competitive compensation. This role starts at $54,000and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.
A hybrid telework schedule may be available for Maryland residents.
The Admissions & Operations Specialist (A&OS) will work directly with staff, faculty, and students to perform the operational responsibilities necessary to administer, manage, and grow the professional programs. The A&OS leads the handling of graduate applications for the assigned portfolio of programs, including use of judgement for holistic, equitable, and fair evaluation of admissions applications according to best practices, Graduate School policies and procedures, and specific program guidelines and requirements.
The A&OS proactively monitors individual student records to ensure any hurdles to enrollment are resolved quickly and efficiently via engagement of campus administrative departments for assistance. The incumbent will assist in outreach initiatives to nurture students through the various stages of the admissions funnel, and support the Office of Professional Programs with various event-related activities.
In addition, the A&OS will produce enrollment reports to monitor and analyze prospective/current student progress from prospect through graduation, using discretion to act when trends are identified.
Required Minimum Qualifications:
Requires a Bachelor's Degree and one year of professional level related experience (Masters degree in related field may be substituted). Demonstrated computer skills are required, including use of software systems.
A Master’s degree in a related field and previous experience with CRMS systems, student application systems and student information systems is preferred.
If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.
As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
UMBC is a dynamic public research university integrating teaching, research and service to benefit the citizens of Maryland. As an Honors University, the campus offers academically talented students a strong undergraduate liberal arts foundation that prepares them for graduate and professional study, entry into the workforce, and community service and leadership. UMBC emphasizes science, engineering, information technology, human services and public policy at the graduate level. UMBC contributes to the economic development of the State and the region through entrepreneurial initiatives, workforce training, K-16 partnerships, and technology commercialization in collaboration with public agencies and the corporate community. UMBC is dedicated to cultural and ethnic diversity, social responsibility and lifelong learning.