Schedule Information: M-F, Flexibility with work schedule may be required on occasion (early mornings, evenings, and weekends).
Hours per Week: 37.5
Benefits: Health, Dental, Life & Disability Insurance; Sick, Vacation, and Holiday pay; Personal Business; Educational Assistance: Tuition Waivers at Harper & Professional Expense
Work Conditions: Work is primarily indoor and sedentary in nature.
Duties of Position: Provides leadership, supervision, and direction to a large team of academic advisors. Develops equity-minded programs that support student academic planning, student success and retention. Utilizes critical retention metrics for the purpose of sustaining a comprehensive system of student educational planning and support that creates a positive experience for students.
Manages the daily activities related to campus advising services; work involves planning, implementing, and evaluating departmental operations; coordinating assignments and caseload activities. Facilitates the development of annual goals and project plans relating to assigned areas and coordinates the development and implementation of those plans.
Hires, supervises, and evaluates academic advisors and front office staff by following established guidelines and departmental goals. Sets targets for individual and team success.
Develops and coordinates staff schedules to ensure appropriate coverage of the center.
Develops, leads and conducts training and professional development to academic advisors to ensure compliance with case management guidelines and protocols.
Collaborates with departments throughout campus to ensure strong cross-departmental relationships with academic areas.
Directs the Standards of Academic Performance (SOAP) program including oversight of the SOAP run at the end of each term, evaluating SOAP policy and strategies for ongoing improvement.
Addresses academic standing issues associated with dismissal, suspension and reinstatement and makes recommendations to the Associate Dean.
Troubleshoots student/parent issues, concerns and complaints, collaborating with the Associate Dean when necessary.
Develops and revises service delivery processes; and ensuring that work is performed in compliance with current College, State, and Federal policies.
Oversees budgets affiliated with the Advising Services Center including technology and online/web-based resources.
Interprets the policies, goals, decisions, and expectations of the College for personnel in assigned areas and likewise promotes clarity of Student Development programs to other College constituents.
Plans and coordinates scheduling of staff to provide the best services for students during semesters, break periods and peak times.
Functions in advisory capacity to the Associate Dean of Student Development through regularly scheduled meetings. Writes reports, evaluates offerings, and provides recommendations.
Stays abreast of national, state, and local trends affecting assigned areas. Attends professional conferences, keeps current with best practices and shares information with colleagues.
Participates actively on institutional and divisional committees.
Assumes other duties as assigned.
Educational Requirements: Master’s Degree in College Student Personnel, Counseling, or related field.
Experience Requirements: Minimum of 3 years of advising experience and 2 years of supervisory experience at the community college level. Strong written and verbal communication skills and knowledge of student persistence theory, practice, and assessment.
Application Review Date:Applications are accepted until the position is filled though priority will be given to applications received on or before: October 21, 2022.
Required Documents:***A resume and cover letter are required to complete the application process***
* Official transcripts required upon hire * Employment is contingent upon Criminal Background Check. * Employment sponsorship is not available.
Harper College is an Equal Opportunity Employer. We strive to create an inclusive learning and working environment where individual differences and identities are respected, valued and embraced. We encourage women, people from historically underrepresented groups, individuals with disabilities and veterans to apply.
Harper College is a comprehensive community college dedicated to providing excellent education at an affordable cost, promoting personal growth, enriching the local community and meeting the challenges of a global society. The specific purposes of the College are: To provide the first two years of baccalaureate education in the liberal and fine arts, the natural and social sciences and pre-professional curricula designed to prepare students to transfer to four-year colleges and universities; To provide educational opportunities that enable students to acquire the knowledge and skills necessary to enter a specific career; To provide continuing educational opportunities for professional job training, retraining and upgrading of skills and for personal enrichment and wellness; To provide developmental instruction for under-prepared students and educational opportunities for those who wish to improve their academic abilities and skills; To provide co-curricular opportunities that enhance the learning environment and develop the whole person. Essential to achieving these purposes are all of the College's resources, support programs and services.