The Wisconsin School of Business, MBA and Master's Programs is seeking 2 Assistant Directors of Student Services. These positions will be under the supervision of the Director of Student Services, Distinguished. The new Student Services team members will be responsible for delivering broad programmatic student support for MBA and Master's Programs.
Assistant Director of Student Services - Master's Programs:
This position will primarily be focused on delivering services to support Master's students in the Wisconsin School of Business. Event planning, advising students on appropriate degree requirements, and supporting students with onboarding efforts up and through till graduation is a key component of this role. This individual will work closely with the Business Analytics population and the programming in support of this student population.
Assistant Director of Student Services:
This position will provide support to MBA and Master's students in the Wisconsin School of Business. Leadership development, student organization management and diversity, equity and inclusion programming will be key components within this role. In addition to providing broad support for student services functions, such as advising students, maintaining and creating communication with various student populations, event planning and providing support for co-curricular activities will be distinguishing aspects within this role.
Provides subject matter expertise in the development and execution of programs within the scope of student learning and development. Organizes the facilitation and development of curriculum design for on-going and new educational initiatives. Strives to create a welcoming, equitable, and inclusive work environment.
35% Creates and maintains schedules, logistics, and resources for one or multiple student affairs programs, activities, and/or services
35% Organizes student-focused programming and resources to promote new and ongoing educational initiatives
10% Serves as a subject matter expert regarding student affairs to internal and external stakeholders
10% Generates and analyzes reports of curricular and unit outcomes
10% Writes, edits, and publishes content for various communication projects and marketing platforms to align with strategic initiatives and established communication campaigns
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
Required: 2 years of professional work experience is required. Experience in higher education, student life and/or academic affairs or business is required.
Preferred: - Experience working with multiple constituencies and a commitment to exceptional customer service. - Precise attention to details and prioritization, data interpretation and analysis, strong written verbal communication skills - Ability to manage various projects within deadline and budget parameters and achieve measurable results. - Ability to manage multiple stakeholders and communicate effectively with a variety of stakeholders (students/faculty/staff, university administrators, alumni, industry partners, etc.) - Creative problem-solving and critical thinking skills - Ability to apply knowledge and skills within a college/university setting; ability to work with academic staff, faculty, alumni, etc. - Appreciation and understanding of the unique and diverse needs of international students. - Cultural competency in working effectively with diverse communities.
Full Time: 100%
This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.
Appointment Type, Duration:
Minimum $50,000 ANNUAL (12 months) Depending on Qualifications The employee in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.
Diversity and inclusion are primary values for the Wisconsin School of Business and are integral to achieving our strategic goals. We seek candidates with an awareness of and commitment to the principles of diversity and inclusion across all spectrums. Our school is committed to continuously increasing the cultural competence of its staff and faculty members through school-wide forums and professional development opportunities.
How to Apply:
This recruitment is for 2 positions. Please complete the online application and attach a cover letter addressing your experiences specifically relating to the position as described in the Job Summary along with a comprehensive resume. When constructing the cover letter, please address your specific qualification and experience in the following areas (if any):
- Experience with customer service and building relationships - Experience working in academic settings - Experience working in settings in which managing multiple projects was a key aspect of the role - Experience working with graduate students - Experience working in creating leadership programming for graduate students - Experience working in programming that promotes diversity, equity and inclusion
Our search committee will review all application materials after the posted deadline. We will notify selected applicants to participate further in the selection process directly. We will notify all applicants once the search is completed and we have selected a top candidate. As applicants move on to next steps in the process, they will be asked to provide names and contact information (e-mail address, phone number, and mailing address) of at least three references.
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.