At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.
BSE Student Academic Services Office is the central administrative unit in the Berkeley School of Education responsible for general program information, admissions, fellowships, registration, student records and related data, course and room scheduling, undergraduate minor credential and advanced degree counseling, and certification of public-school personnel.
The School enrolls over 400 graduate students, and currently offers approximately 40 options in various advanced degree and credential program combinations. While the School does not yet offer an undergraduate major, it does have an active Undergraduate Minor in Education enrolling approximately 250 undergraduates. The undergraduate major is expected to be active in 2023.
Application Review Date
The First Review Date for this job is: 10/03/2022.
Undergraduate and graduate Student Advising:
Maintains regular hours to meet and advise students.
Provides regular reporting on students' advancement to degree completion.
Coordinates with student services team to anticipate student needs and improve processes.
Responds to all student correspondence efficiently and in a timely manner.
Updates and maintains student records, resolve registration blocks and administrative snafus.
Communicates professional opportunities and career options in the education industry.
Outreach, Admissions and Financial Aid:
Represents the Berkeley School of Education at conferences and other off-site recruitment events.
Prepares and presents online and in-person slideshow presentations on various degree programs.
Participates in the creation of published marketing materials, newsletters, and website pages.
Maintains social media accounts with updates and opportunities.
Answers admissions inquiries and provide administrative support for the admissions process.
Answers financial aid inquiries and provide administrative support for financial aid processing.
Acts as liaison between campus partners including Graduate Division, the Registrar's Office, the College of Letters and Sciences, Cal Dining, other campus organizations and community vendors.
Plans, schedules, and coordinates annual schedule of student events with student services team.
Reserves rooms, manages RSVPs, orders catering, organizes setup and break down of event.
Assists student leaders, presenters, staff, guests by acting as a co-host and logistics point person.
Arranges online and in-person presentations by setting up systems for high quality visuals and sound, including interactive elements and hybrid audience participation.
Assesses success of each event and make adjustments based on feedback and best practices.
Project and Administrative Processes
Completes assigned projects in coordination with the student services team and director.
Evaluates student services processes, provide and implement solutions and improvements.
Provides colleagues with support on multi-faceted projects and new initiatives.
Administers annual honorary awards processes.
Continuously updates databases, handbook, instructional materials, web pages, and handouts.
Meetings, Staff Development, Faculty Support
Attends and actively participates in student services meetings, student meetings, committee meetings, staff meetings, training sessions, and BSE community events.
Sets performance and professional development goals and attend trainings, conferences, join campus staff organizations to increase knowledge, skills, opportunities for professional growth.
Provides faculty administrative support including scheduling meetings and arranging logistics.
Working knowledge of advising and counseling techniques.
Ability to communicate policies and procedures for students and faculty.
Ability to navigate communications and reporting systems.
Exceptional interpersonal skills, including demonstrated experience in multicultural competencies and working in teams; highly developed oral and written communication skills.
Strong attention to detail and commitment to accuracy.
Working knowledge and experience working with a diverse student population and commitment to strategies to support student diversity.
Working knowledge of computer skills, including strong knowledge of Google suite, Microsoft suite, and database software.
Service oriented, with ability to remain courteous at all times, and to work with diverse populations.
Bachelor's degree in related area and/or equivalent experience/training.
Academic advising experience at the undergraduate and graduate levels.
Salary & Benefits
This is a 100% full-time (40 hrs a week) non-exempt career position, which is paid bi-weekly and eligible for full UC Benefits. Hourly pay for this role is commensurate with experience.
Please submit your cover letter and resume (PDF) when applying.
This position is eligible for 20% remote work.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.