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Essential Functions: Academic Service Officer I/II (Renewal Contract)- Recruitment and Program Specialist will be assigned to a school/college and, in collaboration with Enrollment Management and Student Success, serves as a direct point-of-contact for prospective and current students. Staff will actively participate in planning, development, and implementation strategies related primarily to recruitment, as well as student success and academic progress. Prospective transfer students will be referred to similar specialists within the Transfer Student Success Center. Specialists support recruitment, onboarding, and academic programming that aligns with enrollment management, market conditions, and momentum milestones initiatives. In addition, essential duties include:Support and participate in recruitment and engagement initiatives, including events and workshops. Connect prospective and current students to appropriate academic and service departments on campus when needed. Assist schools/colleges in developing special instructional and recruitment programs for first-year and current students. Act as the primary point of contact for yield activities and follow up (converting admitted students to enrolled students) within the school or college. Coordinate registration campaigns and follow up with current students. Provide high-level program advising to prospective and current studentsMaintain knowledge of curriculum developments, enrollment trends and market conditions to identify opportunities and threats. Support academic programming in collaboration with schools/colleges to build enrollments and support student success.Monitor student progress on the path to degrees and help prevent stopping out.Build and maintain relationships with university departments, colleges/schools, and business and industry.Communicate university policies, deadline(s), and opportunities. Compile data and maintain statistical and progress reports relating to areas of responsibility as requested/required. Perform other related duties as assigned or required at locations on or off campus at times the demand for services is greatest.

Qualifications: Bachelor's degree required for an ASO I.Master's degree required for an ASO II.Minimum 1-3 years' experience in higher education in relevant areas; enrollment services, academic advising, curricular planning, student affairs or directly related experience.Ability to work well with others, with a demonstrated ability to establish and maintain effective relationships with colleagues and students.Excellent planning, organizational and time management skills with the ability to multi-task and efficiently prioritize workload. Critical thinking skills and the ability to propose and implement effective solutions to issues and/or problems. Willingness to work some evenings and weekends. Good oral and written communication skills. Computer literacy required.

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