A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter must include examples of how your past work experience is applicable to this position. The letter must also include specific examples of how, in your work experience, you effectively demonstrated at a minimum, the following behaviors and the impact it had within your organization:
Positive service-oriented approach to the work environment
Commitment to diversity, equity, and inclusion
Experience working with students in an academic setting
Excellence in interpersonal communication and empathy
The Department of Public Health & Health Sciences (PHHS) at the University of Michigan-Flint is seeking a full-time academic advisor. Academic advisors are responsible for directly contributing to the University’s retention and degree completion goals. Each advisor manages an assigned student caseload, actively supporting students in all facets of their transition to the university and attainment of their degree. Following a proactive model of advising, advisors engage early and often with their assigned caseload, working to resolve barriers to student persistence. Close monitoring of students’ academic progress, as well as coordination with faculty, academic support services, and other University resources, are expectations of this role.
This position requires independence, critical thinking and a strong ability to follow-up while seeing tasks through to completion.
Currently, staff in the College of Health Sciences (CHS) are working in a hybrid work arrangement with the expectation being that staff will be present on campus three days out of the work week but able to work remotely the other two days. This arrangement could be flexible to meet individual needs but is subject to change based on PHHS Department’s needs, university recommendations and policies.
Why Join the UM-Flint Department of Public Health & Health Sciences?
PHHS is a department that brings together a robust educational experience, expert faculty, and outstanding support that results in graduates that are ready for this growing and diverse field of healthcare.
PHHS is situated in the ever-growing College of Health Sciences at the University of Michigan-Flint. CHS is proud to be a diverse community of learners and scholars with a vision to be the college of choice for the advancement of health professions. In some way, great or small, every person here helps to advance this world-class institution. Work at the College of Health Sciences and become a victor for the greater good.
Advise students on course selection, graduation requirements, co-curricular opportunities, andstudent rights/responsibilities.
Work systematically with students to create, monitor, assess and update course schedules and degree-completion plans.
Assess student needs, referring students to appropriate university resources, such as Financial Aid, Tutorial Support, Writing Center, Counseling and Psychological Services, Disability and Accessibility Support Services, and Career Services.
Intensively monitor and engage with students experiencing academic and/or financial difficulties, including those on academic and/or financial aid probation.
Initiate and continue to provide regular communication with newly admitted and continuingstudents in order to provide comprehensive academic advising.
Respond to all faculty-initiated and automated alerts timely (preferred within 48 hours).
Conduct College Student Inventory (CSI) review meetings with new students.
Accept referrals from the campus community regarding student needs and issues, following up directly with students, as needed.
Document all advising appointments/interactions in the appropriate University advising system.
Attend new student orientation sessions, providing registration support, as needed.
Maintain a close working relationship with departmental advisors, faculty, as well as the student
Work with Success Center staff and director, to ensure seamless advising services across campus.
Attend University Academic Advising meetings regularly.
Conduct confidential conversations using confidential information to provide advising services.
Written communication to enrolled and prospective students.
Planning and Assessment-20%
In coordination with Public Health and Health Sciences faculty, utilize technology and data management to assist in the development, implementation, and assessment of retention and student outreach programs. The emphasis is on systems dedicated to student academic success, such as those rooted in early academic warning, predictive modeling, and developmental academic advising.
Contribute to the development of short- and long-term plans for the Department.
Maintain relationships with academic and student affairs offices to ensure that students and faculty advisors are aware of resources, workshops, and support systems on campus.
Carry out other assigned duties consistent with the scope of the position.
Take on other tasks when assigned.
Participate in prospective-student recruitment for the Department.
The above is provided as a tool in assisting staff relative to job responsibilities. It is not meant to be so prescriptive as to prevent additional responsibilities relevant to this role.
Bachelor’s degree in a related profession such as Counseling, Psychology, Social Work, Student Affairs or other relevant disciplines
A minimum of two years of experience working with students in an academic setting, preferably at the collegiate level.
Excellent communication skills with strong written and interpersonal skills; ability to successfully work with all levels of staff and faculty
Demonstrated experience handling confidential information
Demonstrated excellence in interpersonal communication and empathy
Demonstrated self-starter that is highly motivated
Demonstrated appreciation for, and deep understanding of, diversity and inclusion
Ability to work with little to no supervision
Service-oriented and have a positive attitude
Demonstrated record of creating and implementing excellent student-centered programming
Demonstrated experience with data collection, summary, and quality improvement techniques
Demonstrated experience working with diverse students populations including FITIAC students
Master’s Degree preferred
Knowledge of Web Focus, Banner, Student Information System (SIS), and Degree Works
Good attendance record and strong work ethic
Possesses advanced technological expertise
Must flourish in an environment that is highly flexible, collaborative, and requires a high degree of self motivation
Prior experience working in higher education
Knowledge of University policies and practices
A consistent hybrid work schedule (some days on campus and some days working remotely) is available for this position at this time. However, this is subject to change based upon the duties of the position and the needs of the department.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely. More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.
UM-Flint is among the top tier, regional comprehensive public universities in the Midwest. UM-Flint currently enrolls approximately 7,000 students, has a broad and diverse alumni base of over 48,000, and is home to high caliber faculty and dedicated staff, and recently updated its Carnegie classification to Doctoral/Professional.