A cover letter is required for consideration for this position and should be attached as the first page of your resume. The letter should address your:
Specific interest in this position
Skills and experience which directly relate to this position
Commitment to diversity, inclusion, justice, and equity
The University of Michigan School of Education (SOE) is a top ranked professional school offering a minor, Certification, Bachelor's, Master's, and Doctoral degree programs. We are a community of world-renowned faculty, committed educators, students, and dedicated professional staff who work collectively to develop just and equitable education opportunities in order to build a society where all children, youth, and adults have access to a robust education that empowers them in their lives, their careers, and their communities.
The SOE is seeking qualified candidates for the position of Student Funding Program Manager to work as part of a highly effective team in the school's Office of Student Affairs (OSA). Under the supervision of the Director of Recruitment and Admissions, you will lead and manage student financial support for the SOE’s scholarship programs for incoming and returning community-college and cross-campus transfer students, undergraduates, master’s students, and some doctoral awardees. This role interfaces frequently with faculty, staff, students, and prospective students and their families, and serves an important role in both financial management and student enrollment, retention, and success.
In collaboration with key stakeholders, develop annual funding models utilized in the strategic recruitment and retention of SOE students; execute and manage those models.
Aid in the development of procedures and internal controls to ensure the proper awarding of financial aid to SOE students.
Process student scholarships, assign and communicate awards, track awards and manage summary reports.
Coordinate financial aid reviews for incoming and continuing SOE students for various scholarships.
Apply donor criteria per fund and assign annual awards to relevant accounts (endowed and general funds.)
Work in close collaboration with various internal stakeholders, the Office of Financial Aid and other campus partners to ensure accurate and timely funding for students.
Participate in various recruitment events and individual appointments to showcase SOE funding opportunities
Serve as primary initial contact for students and provide counseling for students regarding:
Scholarship awarding and processing
Loan repayment and forgiveness options
Oversee process of students petitioning for additional funding.
Ensure accurate SOE financial information is available to students through multiple platforms (web, publications, event slides, etc.)
Monitor financial transactions on gift funds and general fund accounts throughout the year to ensure accurate funding of students and avoid erroneous charges, overdrafts, payment period, etc. in collaboration with the finance team.
Assess the effectiveness of the current funding models and develop recommendations for improvement.
Provide regular reporting/documentation on student funding.
Provide external reporting data for accreditation and other reporting needs.
Provide other admissions, recruitment and student services as needed.
5+ years experience in student financial aid or student affairs with strong emphasis on student financial support.
Experience working with financial aid policies and procedures and ability to effectively explain them.
Strong math skills and demonstrated attention to detail.
Demonstrated ability to handle sensitive and confidential materials and situations.
Excellent interpersonal, written and oral communication skills.
Proficiency in MS Office applications and database management tools
Familiarity with UM systems & operations (such as MPathways, Business Objects, MReports, etc.)
Experience packaging federal financial aid and following federal policies and regulations.
Demonstrated passion for working with students.
Experience working with diverse populations.
Demonstrated understanding of the relationship between financial aid and development, and the importance of working in collaboration to ensure effective donor stewardship.
Ability to work independently and to juggle multiple, complex processes and deadlines efficiently.
Ability to work collaboratively and build consensus around a given project or topic.
This role provides flexibility for some remote work but does require on-site duties due to various work and customer service needs. Flexible work agreements are reviewed annually and are subject to change dependent upon the business needs of the school and/or university requirements.
Shift/Hours/Days: M-F, 8-5
SOE Statement on Diversity:
We respect and value individuals from all races, ethnic backgrounds, ages, genders, religions, sexual orientations, disabilities, economic or veteran status, and other diverse perspectives and individual differences. Further, we are committed to tolerance, sensitivity, understanding, and mutual respect everywhere within our community and we affirm our promise to make the School of Education a welcoming place for all. In seeking new staff members, we are committed to hiring those who share in our reverence and expectation for diversity.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.