Assistant Director for Compliance and Special Projects
University of Michigan - Ann Arbor
Location: Ann Arbor, Michigan
Internal Number: 223517
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Reporting to the Associate Vice Provost for Enrollment Management and University Registrar, and working with the senior leadership team, the Assistant Director for Compliance and Special Projects leads and provides support on projects for the Office of the Registrar (RO). You will be the lead for documenting and supporting numerous internal and external compliance matters such as preparing policy briefs and staying informed on compliance requirements concerning student and course records. You will work with the RO leadership team to improve business processes that span academic records management, compliance, curriculum management, tuition and fees, internal and external reporting, student services, and other important areas.
The University of Michigan is a premier public research university enrolling 50,000 students including 32,000 undergraduates, with a strong commitment to diversity, equity, inclusion and affordability. U-M is in demand and for fall 2022 received nearly 84,000 applications from first-year and transfer students from Michigan, the nation, and the world.
The Office of Enrollment Management division provides campus-wide leadership in executing the strategic recruitment, admission, enrollment, records management and student financial support functions for the university. Our reporting units work strategically with the schools and colleges, leveraging expertise and best practices.
Foster collaboration and communication between the Office of the Registrar and the schools and colleges, administrative units and departments, and outside agencies to identify needs related to academic records, course records, academic calendar set-up, and other policy and compliance practices.
Identify and monitor regulatory changes and document them. Communicate impact, update policy manuals and workflow procedures to maintain compliance with federal and state requirements.
Coordinate several special projects for the Office of the Registrar, including Big Ten Academic Alliance CourseShare registration, Reverse Transfer agreements, and other emerging priority projects.
Collaborate with the Associate Registrar for Information Services and U-M Athletics to ensure regulatory compliance with the NCAA and Department of Education.
Identify potential areas of compliance vulnerability and risk; develop and implement corrective action plans to manage and mitigate risk and improve compliance practices.
Identify and analyze systematic problems, propose solutions, and provide training to address issues.
Train staff in the RO and across Enrollment Management to comply with FERPA regulations, which may include in-person and online training.
Coordinate and respond to subpoenas and other student records requests.
Perform other tasks as assigned, which could include support to the University in re-accreditation processes as they relate to Registrar policy.
Bachelor's degree or equivalent combination of education and experience
Four years of professional experience in higher education including experience working with students, staff, and faculty
Demonstrated experience identifying and analyzing compliance issues, and the development/or interpretation of policies or regulations such as FERPA
Experience working in academic advising or student service support services
Ability to multitask and perform different tasks with accuracy, under deadlines
Ability to work both independently and as a team member in a multicultural and collaborative environment
Excellent verbal and written communication skills, including the ability to prepare presentations and share information with diverse and wide audiences
Demonstrated ability to handle sensitive and confidential information
Some project management experience
Experience with modern student information systems such as Oracle Student Administration system
An understanding of higher education policies and procedures, specifically those that affect enrollment management and registrar functions
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
Generous time off
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
This position may be eligible for flexible work opportunities at the discretion of the hiring department. Flexible work agreements are reviewed each term and subject to change dependent on the business needs throughout the course of employment.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.